Collections Analyst - American International Group
  • Dublin, Leinster, Ireland
  • via BeBee.com
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Job Description

American International Group, Inc.
(AIG) is a leading global insurance organization.
AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.
These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.
We're also committed to making a positive difference for our colleagues and in the communities where we work and live.
We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.
Get to Know the Business Corporate operations provide a wide range of services to the organization such as finance, internal audit, communications, security and human resources.
About the Role What you need to know: In this Role you will: Operate a robust dunning cancellation procedure that aligns to the approved credit control policy for timely collection of premiums and ensure over-terms percentage does not exceed corporate standards.
Build and manage relationships with key Brokers to fast-track premium collections and unleash cash for reinvestment.
Enhance Customer/Broker/Distribution partners experiences with quality data reconciliations to reduce queries, customer pain points and turnaround times.
Identify and log details of overdue premiums for proposed cancellation and issue warning letters when approved.
Respond to inquiries raised by our Brokers/Clients with the expectation of professional and expedient handling.
Code and update comments on all over terms items on Live Ledger.
Collaborate with Shared services team on migrated processes including cash allocation and leverage their capabilities and expertise.
Engage with call-centre team to ensure prompt resolution of Direct-to-Consumer queries.
Support our Multi-National business in both money movement and collection management, Compliance with Premium Payment warranties on Reinsurance and Risk Managed policies.
Provide timely commentary and supporting analytics for items in scope for discussion for Credit Committee & other senior management forums.
Identify root cause of issues and implement solutions that accelerate cash flows to the organisation.
Emphasis on what is needed to improve collections performance to manage & reduce bad debt.
Explore how current processes can be made more efficient.
What we are looking for: Previous Accounts/Insurance experience Third level degree in Business or Accounting desirable.
Enthusiastic and driven to deliver on business objectives and plans to tight deadlines.
Excellent teamwork, communication, interpersonal and presentation skills High level attention to detail, analytical and good organisational skills.
Proficient in the use of MS Office suite products especially Excel (necessary) and Word.
A look at our benefits: At AIG, we have a 100-year legacy of working to make the world a better place.
And that begins with our employees.
We're proud to offer a range of employee benefits and resources that help you protect what matters most – your health care, savings, financial protection, and wellbeing.
We provide a variety of leaves for personal, health, family, and military needs.
For example, The "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.
We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers.
AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
We are an Equal Opportunity Employer: It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.
We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.
If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com.
Reasonable accommodations will be determined on a case-by-case basis.
Functional Area: FA - Finance Estimated Travel Percentage (%): No Travel Relocation Provided: No AIG Europe S.
A.
(Ireland branch)
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