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Job Description
Commercial Account Director sought to manage client relationships, drive new business growth, and lead a team in a dynamic environment.
The successful candidate will be responsible for managing a portfolio of clients and prospects, with a primary focus on client retention and driving new business growth. They will develop and nurture client relationships, expanding the portfolio within the business, and play a key role in converting new prospects.
Key Responsibilities:
- Gain a deep understanding of clients' businesses and their insurance or risk placement needs.
- Build and sustain strong relationships with clients and key stakeholders across the industry.
- Provide expert advice and insights on technical and industry-specific matters.
- Liaise with clients and insurers to foster and maintain robust partnerships.
- Take a proactive approach during the renewal process to ensure exceptional service and effective account management.
- Participate actively in the sales process, contributing to the acquisition of new clients.
- Build and manage a pipeline of prospects, leveraging tools like Microsoft Dynamics.
- Respond efficiently and accurately to inquiries about new business opportunities.
- Collaborate with colleagues across departments to identify and capitalize on cross-selling opportunities.
- Work closely with the Broking service team, offering direction and support as needed.
- Drive continuous improvement by identifying and implementing best practices within the team.
- Ensure consistency and high standards in work practices and processes across the team.
Requirements:
- At least 3 years of experience in an Account Director/Executive or equivalent role within insurance broking.
- Degree-level education preferred.
- CIP qualification required; ACII qualification would be an asset.
- Willingness to travel to different locations as necessary.
- Proven ability to deliver outstanding client service.
- Practical knowledge of account development strategies and relevant tools.
- Strong understanding of insurance markets and the ability to meet both client and business needs effectively.
- Experience in driving new business, with a demonstrated ability to convert prospects into long-term clients.
- Excellent relationship-building skills with clients, prospects, colleagues, insurers, and external partners.
- Ability to represent the business with professionalism, integrity, and credibility.
- Strong communication, negotiation, and influencing skills.
Wallace Myers International Recruitment Agency specializes in sourcing professionals for key industries and services.