Job Description
COMPANY
Energia
POSITION
Community Liaison Officer
LOCATION
Ashtown Gate, Dublin or Newforge Lane, Belfast
At Energia Group, energy moves us to deliver careers that power a greener and fairer future. Across our two brands that serve the entire island of Ireland Energia and Power NI we supply hundreds of thousands of homes and businesses with positive energy solutions and innovative technologies leading Ireland s decarbonisation efforts. We re looking for people with positive energy who want to transform their ambition into impact in our environment and communities.
About the role
Energia have an exciting opportunity for a Community Liaison Officer based in Dublin or Belfast.
Reporting to the Community Engagement and Communications Manager, the successful candidate will be a key member of the Energia Renewables team and will work across a range of projects, from the initial development and consultation phase through construction and operation, on an all-island basis.
You will be responsible for liaising with local communities, residents, businesses and locally elected politicians in the areas surrounding our projects and operational assets.
Part of your role will also include copywriting and content creation for external communications, including project information publications, newsletters, website updates, community consultation reports, media releases and social media posts.
What we offer
25 days holiday per year Plus 10 statutory
Annual cost of living salary review
Performance based bonus of up to 10% of your salary
Car Allowance
Pension scheme - A generous matching pension scheme
Career progression - Great opportunities and year round learning
Fully paid private medical insurance
Opportunity to buy extra holidays
Employee assistance programme (Counselling Service)
Family friendly policies including enhanced maternity pay
Wellbeing / L&D calendars
Membership of sports and social clubs
Subsidised gym membership
Car parking
Cycle to work scheme options
Your key responsibilities and accountabilities
Day-to-day, here s what your new role would look like:
• Be the first point of contact on the ground for local communities based in the areas surrounding Energia Renewables projects, which are in development, construction or operation.
• Facilitate Energia compliance with industry best practice Community Engagement guidelines, including responding to queries promptly and reporting as appropriate, setting up and maintaining project websites (incl. social media), and leading content creation, compilation and distribution of project information.
• Build a solid understanding of the Energia Renewables portfolio to allow you to provide information to local communities, as appropriate.
• Assist the Community Engagement Manager with the management and promotion of Energia Renewables Community Benefit Funds.
• Maintain regular contact with locally-elected political representatives in the communities where our projects are based or being developed.
• Build relationships with groups and networks in the communities where our projects are based.
• Liaise with all parties in relation to feedback, issues or concerns through a structured communication mechanism.
• Resolve complaints in an efficient, effective, and professional manner.
• Assist with the set up and administration of Near Neighbour payment schemes.
• Identify local community groups and agencies which could complement Energia Group values.
• Arrange and attend community information events and other community gatherings, as required.
• Arrange and attend PR events, as required.
• Compile community engagement reports for senior management.
• Contribute to planning submissions, drafting community consultation reports as part of the application process.
• Provide ad hoc support to other Energia Group projects.
About you
Key Criteria What You ll Need
• Relevant degree or equivalent qualification in areas such as Public Relations, Media, Marketing or a relevant science or engineering degree.
• Previous experience of managing relations and resolution of issues with internal and external stakeholders and third parties preferably in a community-focused role.
• Excellent multi-platform communications skills across all channels with an attention to detail, including content creation, copywriting and proof reading.
• Full clean driving licence and access to vehicle for use in the role, which includes travel to projects and operational sites across the island of Ireland.
Desirable Criteria - These help decide between those who meet all the above key criteria:
• Experience working in a public-facing role, managing complaints or customer queries.
• Experience in planning and managing information and PR events.
• Previous experience of networking and public relations.
• Experience of working on multiple projects simultaneously.
• Experience in renewables, or other major infrastructure, project development and construction works.
If you are enthusiastic about this role but don t meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent we re looking for.
Social opportunities
We have a number of social opportunities for employees to build peer to peer networks and provide feedback to the business including our Employee Connect Groups, Green Team and Women s Network Women in Energy and of course not forgetting our Social Clubs.
Learning and development
At Energia Group we thrive best as a business when our employees are continually learning and developing core skills. In addition, we offer bespoke one to one mentoring for business skills via our in-house Mentoring Programme.
Our Values
TRUSTWORTHY
We re trusted to bring our best selves to work, treat our customers with care an empower people and communities.
DYNAMIC
We re adaptable and agile, always developing new ideas to improve our customers lives, achieve our business goals and lead on climate action.
RESOURCEFUL
We re creative and capable, countering everyday problems and committing our resources to developing the solutions that deliver the best service for all.
COMMUNITY FOCUSED
We partner with charitable organisations, donating money, time and expertise to benefit good causes.
Apply now!
A reserve list will be held for six months in which you will be placed if you are suitable for the role. Energia Group is an equal opportunities employer.
Closing date: 20/09/2024
FOR MORE INFORMATION ABOUT THIS ROLE AND TO BEGIN THE APPLICATION PROCESS PLEASE CLICK THE APPLY BUTTON