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Job Description
Job Summary: Lead a team of compliance professionals to ensure the company's Anti-Money Laundering, Counter-Terrorist Financing and Fraud Investigative program is comprehensive and effective.
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a licensed financial services company in several jurisdictions. Each of these jurisdictions requires, among other items, that Remitly maintain a comprehensive Anti-Money Laundering, Counter-Terrorist Financing and Fraud Investigative program. Our Risk and Compliance teams are a cornerstone of our business, and as the Compliance Team Manager you will lead one of our Compliance Teams to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements, while motivating and supporting the team in their own growth and development. **Key Responsibilities:** * Lead a team with a compliance-focused function within the operations team, reviewing unusual activity within customer profiles that may be related to money laundering, terrorist financing or fraud. * Ensure the distribution of case workload and meet required service levels. * Support the team using data to improve work processes by identifying new opportunities. * Communicate to key management stakeholders on salient issues, trends, and business opportunities. * Support horizon scanning and financial crime trends to monitor regulatory developments and suggest updates to the AML investigation and reporting program. * Identify customer-related trends, patterns, and issues associated with money laundering, terrorist financing, and fraudulent transaction activity. * Manage the performance of your team to defined metrics while supporting each team member's growth and professional development. * Promote the evaluation of internal reports to confirm compliance with user agreement and regulatory requirements. * Support the execution and ongoing improvement of the global suspicious activity investigation and reporting program in line with Global compliance requirements. * Provide guidance and ensure teams are completing and tracking the remediation of corrective actions arising from testing. * Support the Global Financial Crime and Compliance Officers in ensuring compliance with Anti-Money Laundering policies and procedures. * Coordinate the review of referrals from other sources such as law enforcement or other financial institutions. * Initiate projects for continuous improvement, doing the right thing for our customers while protecting the sustainability of our business. **Requirements:** * Ideally 5+ years of experience investigating unusual activity and filing regulatory reports related to AML, CTF, or Fraud Investigations. * Substantive knowledge of KYC, AML, CTF, and fraud regulations within the fintech industry. * Must have a relevant industry (Specialist-Level) Certification. * Prior experience managing a compliance team or in highly complex & regulated operations. * Experience training and writing procedures. **Benefits:** * 34 days of vacation (including public holidays). * Group private medical insurance. * Group pension (6% contributed) and group income protection. * Employee Stock Purchase Plan (ESPP). * Mental Health & Family Forming Benefits. * Learning and Development Benefits.