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Job Description
We are seeking a dynamic and result-driven Concierge to join our team at Ashford Castle, an 800-year-old castle and Ireland's top hotel destination.
Key responsibilities include:
- Welcoming guests and ensuring a smooth arrival and departure experience.
- Liaising with guests to promote hotel services and increase upselling opportunities.
- Communicating effectively with front gate and bridge links staff to create a positive first impression.
- Providing exceptional guest care and personal attention, anticipating and exceeding guest expectations.
The ideal candidate should:
- Have a friendly and outgoing personality.
- Be enthusiastic and flexible, with the ability to work a variety of shifts, including weekends.
- Have strong communication and attention to detail skills.
- Be legally eligible to work in Ireland.
- Be able to handle busy situations and manage workload effectively.
Benefits of working with us include:
- Professional training and development opportunities.
- Discounted accommodation rates with Red Carnation Hotel Collection and The Travel Corporation globally.
- Annual staff appreciation events and recognition programs.
- Discounted rates with local businesses and third-party service providers.
- Heavily subsidized accommodation (subject to availability).
- Free meals on duty.
Ashford Castle is a unique and exceptional workplace, offering a wealth of opportunities for personal and professional growth. As a member of our team, you will be part of a rich history and heritage, and will have the chance to work with a talented and dedicated team of professionals.
We are an equal opportunities employer.