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Job Description
Coupa Admin Expert Wanted for Major Initiatives
Assist major initiatives on the Coupa platform with a thorough understanding of procure-to-pay procedures and the ability to convert business needs into operational and application requirements.
- Provide functional integration support for Coupa Procurement to Pay module for North America and EMEA.
- Provide overall functional advisory support to the program for key strategy and design elements.
- Define and document roles and responsibilities for IT integrations.
- Provide functional design and configuration support for Coupa Procure to Pay, Contract, and other in-scope modules for North America and EMEA.
- Support Data Mapping/Integration design efforts, creating specifications for building ERP integrations with Coupa environment.
- Analyze, design, configure, and test Procurement to Pay enhancements to support business processes.
- Participate in Coupa Procurement to Pay projects involving configuration, implementation, testing, and user training.
- Liaise across IT domains to deliver Coupa Procurement to Pay functionality, including but not limited to infrastructure engineering, database, security, and operations support.
- Provide day-to-day support of the Coupa Procurement to Pay environment, including applying periodic patches, reporting requirements, ad-hoc requests from business, and production system support.
- Continuously review opportunities for improvement in how the Coupa platform is leveraged and bring best practices to the forefront.
- Produce detailed system requirements specifications, data flow diagrams, test plans, swim lane, and process diagrams using standardized documentation methods.
- Ensure that proposed solutions comply with the company's technology direction and security policies.
- Work closely with the Oracle development team in the creation and validation of user interfaces and functional/non-functional requirements.
- Provide general technical support for the Coupa system and user training.
- Late night production support and weekend implementation work may be required.
Qualifications:
- Demonstrated hands-on technical understanding of Procurement to Pay (Coupa, Ariba, Oracle Procurement, or Ivalua).
- Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams.
- University degree, preferably in a field related to computer science/software engineering or finance/accounting.
- Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
- Minimum 3 years of experience in Procurement to Pay.
- Experience in the finance and accounting industry is a plus.
- Strong English communication and writing skills.
- Functional level support and leadership in identifying and implementing new procurement to pay modules.