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Job Description
Credit Control Specialist: Deliver great customer service and work with Credit Control targets. Ensure timely payment of self-paying patients, manage queries, and handle disputed bills. Meet cash and debtor day targets and be flexible with travel.
- Ensure timely payment of self-paying patients
- Chase overdue invoices by telephone, email, and letter
- Maintain accurate records and prepare reports
- Manage queries from clients and patients
- Regularly contact patients to discuss payment plans
- Handle disputed bills and negotiate payment
- Meet cash and debtor day targets
- Take on additional duties as needed
Requirements and Skills:
- Minimum one year's office experience, ideally in a similar role
- Excellent written and verbal communication skills
- Ability to work under pressure and meet deadlines
- Competent knowledge of Microsoft Office programs, particularly Excel
- Flexibility with travel, including off-site meetings and overnight stays
- Ability to pick up new systems quickly
Package:
- Salary: €26,000 - €28,000
- Performance bonus (Team based)
- Company bonus
- Corporate Health insurance with Irish Life
- Pension contribution
- Maternity and Paternity leave (T&C's apply)
- Workcation Options
- Life Assurance
- Gym membership
- Dedicated EAP provided by Health Assured
- 21 days AL as standard with an additional 2.5 days discretionary
- Accrual based on length of service
- Holiday Plus Scheme to purchase additional leave
- Professional development support
- Regular sports and social events
- Healthy food with comfortable on-site recreational facilities
- Access to tax incentive schemes, including commuter schemes and bike to work
Additional Info:
- This is a full-time role, Monday to Friday
- 35-hour week compensated at a 40-hour week
- All offers of employment are subject to a valid work permit
- Flexi start available after probation passed
- Role commences immediately