Job Description
Seeking a Credit Manager to lead the company's credit function, making credit line decisions and managing a team of credit professionals.
As a leading foodservice provider across the island of Ireland, Sysco's success is driven by a team of passionate and dedicated individuals who go above and beyond to deliver every day.
We deliver new thinking, technology and talent to our industry, and opportunities to ourselves and our colleagues, ensuring we can all thrive in work and beyond.
We are now looking for new talent to join us as we continue to grow, innovate and deliver.
Credit Manager
This role involves making credit line decisions and acting as direct line manager for the credit team, using a professional and proactive attitude to provide clear and concise guidance and support, encouraging productivity and ensuring targets and deadlines are met.
- Lead and manage the team
- Ensure adequate training and coaching is available
- Ensure credit and collections and customer accounts are maintained to the highest standard and in line with SLAs
- Effectively handle customer queries / escalations
- Agree customer payment plans
- Liaise with DCAs and legal counsel when applicable
- Assist colleagues as the business demands
- Prepare weekly / monthly and quarterly reports
- Represent the company on appropriate industry bodies and attend meetings as required
- Review accounts periodically with Credit controllers and Sales Management
Key Accountabilities:
- The Debtors Ledger Management
- Maintain a high level of performance in conjunction with company KPIs
- Agree customer credit terms and limits
- Handle customer queries
- Ensure that all customer records are properly maintained
- Ensure relevant transactions are processed on a daily basis
- Ensure SOX compliance is adhered at all times
Requirements:
- Minimum of 5 years credit experience is essential, experience in a credit environment within the food services sector would be advantageous
- Minimum 2 years strong people management experience is essential
- Demonstrated understanding of debt ledgers
- Strong negotiation skills essential
- Relevant qualification an advantage
- Knowledge of SOX compliance an advantage
- Full class B drivers licence and flexibility to travel
Sysco Ireland Culture:
- Customer Focus: We deeply understand our customers' needs, continuously looking at ways to deliver real value.
- Building Relationships: We foster strong, effective relationships across teams, always working together.
- Clear Communication: We communicate clearly and effectively, ensuring our message resonates.
- A Passion for Food: We source and deliver food and drink that inspires excellence and creativity in kitchens for the most memorable dining experiences.