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Job Description
As a Customer Assistant, you will be responsible for delivering a fantastic customer journey for everyone who shops at Lidl, working across different shift times, tasks, and with different colleagues.
Key Responsibilities
- Interact with customers in a pleasant, friendly, and helpful manner.
- Ensure stock loss controls are followed in all areas of the store.
- Maintain store and external cleanliness and hygiene standards.
- Follow freshness and rotation principles.
- Ensure all waste is managed correctly.
- Assist in the stock count process.
Requirements
- A can-do attitude and excellent customer service skills.
- The willingness to go the extra mile for customers.
- To be responsible and reliable.
- To enjoy working in a fast-paced, varied environment.
- A good team player.
- Preferably, previous experience in a customer-facing role.
What You'll Receive
- Competitive hourly rate of €14.80 rising to €16.90 per hour after 3 years.
- Unsocial hours worked (12am to 7am) paid at a higher rate.
- 20 days holidays per annum pro rata.
- Company pension after 1 year.
- Genuine opportunities for career development.
- Individuals recognised as high performing will be invited to join our Leadership Academy.
- Discounts on Circle K and Private Health Insurance.
- Bike to Work Scheme.
- Mobile and broadband discounts with Three network.
- Maternity & Paternity Leave top up, Marriage leave, Employee Assistance Programme.
Salary Progression
- Year 1: Basic Rate €14.80, €18.50 (Unsocial Hours), €22.20 (Overtime/Sundays), €29.60 (Bank Holiday).
- Year 2: Basic Rate €15.35, €19.19 (Unsocial Hours), €23.03 (Overtime/Sundays), €30.70 (Bank Holiday).
- Year 3: Basic Rate €15.90, €19.88 (Unsocial Hours), €23.85 (Overtime/Sundays), €31.80 (Bank Holiday).
- Year 4: Basic Rate €16.90, €21.13 (Unsocial Hours), €25.35 (Overtime/Sundays), €33.80 (Bank Holiday).