Job Description
Maersk is a global leader in integrated logistics with over 100,000 employees across 130 countries.
We believe in the power of diversity, collaboration, and continuous learning to serve our customers.
Our goal is to shape the future of global trade and logistics through innovation and transformation.
We are a company that values employees, with a strong focus on continuous improvement and personal development.
The Role
This role is great for a candidate who thrives within a fast paced, performance driven environment.
You will be part of a talented, diverse team where your voice and ideas will be heard.
Key responsibilities:
- Deliver a 1st class level of customer service to clients, professionally and efficiently at all times.
- Liaise with other key parties, including third party suppliers and Maersk offices around the world.
- Continuously innovate and look for new ways to improve the service we provide to customers and increase business efficiency.
- Ensure that all documents are processed in accurate and timely fashion in line with company policies and within guidelines.
- Produce internal and external reports and statistics as required.
- Monitor the performance of third party suppliers with the aim of identifying areas for improvement.
- Support the client in problem solving by building an in depth understanding of their business and the problems that impact on it.
- Proactively identify challenges within the client's supply chain process and suggest possible solutions to optimize the process.
- Attend client meetings as required.
- Participate in Supply Chain Management project teams.
- Work on other ad hoc tasks and projects as requested.
We are looking for
The ideal candidate will have:
- A passion for customer satisfaction and service excellence.
- Ability to use rigorous logic and analytical skills to solve complex problems.
- Ability to meet tight deadlines and work in a high-paced environment.
- Expertise with Microsoft applications: Word, Excel, Outlook.
- Outstanding attention to detail.
Maersk is committed to a diverse and inclusive workplace and welcomes applicants from diverse backgrounds.
We are an equal opportunities employer and will consider qualified applicants with disabilities.