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Job Description
Support our extraordinary teams by resolving customer queries, problems, and issues relating to product status.
- Operate Customer Support Software database daily.
- Provide customer service for defined set of accounts.
- Process call-offs, stock issues, and customer file maintenance.
- Liaise with Warehouse on special requests.
- Scan, index, and file documents.
- Generate customer reports and invoices.
- Process customer claims.
Requirements:
- Strong MS Office skills.
- Customer service experience in an office setting.
- Excellent phone and written communication skills.
- Ability to proactively resolve customer issues.
- Team player with good time-keeping skills.
Benefits:
- Challenging job in an experienced team.
- Support with adaptation and professional development.
- Participation in international projects.
Flex is an Equal Opportunity Employer and celebrates diversity. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, or any other protected status. We provide reasonable accommodations for individuals with a disability. Contact accessibility@flex.com for assistance.