-
Job Description
We are looking for an enthusiastic person to join our busy Customer service team.
In this role, you will build strong relationships and provide high-level service to customers with exceptional attention to detail.
You will be part of a small team, ensuring customers have an exceptional shopping experience and receive informative guidance on products.
Key responsibilities:
- Provide excellent customer service by greeting and assisting customers.
- Respond to sales inquiries by phone or in person.
- Ensure consistent customer service levels.
- Understand customer needs and expectations.
- Maintain a high standard of presentation and cleanliness in the store.
- Develop expertise in products from suppliers.
- Manage customer quotes and sales ordering process.
- Monitor and manage customer orders and delivery requirements.
- Keep accurate records of purchases, sales, and returns.
Requirements:
- Professional appearance.
- Computer literacy.
- MS Office experience.
- Excellent interpersonal and communication skills.
- Strong organisational skills.
- Accurate and thorough approach.