Job Description
Customer Service Representative Night Shift Our client, a Galway based healthcare business, seeks to hire a customer service representative.
This is a permanent role reporting to the customer service manager.
Working Hours:5pm to 1am Monday to Friday, on-site (potential to be hybrid after 6 month probation)
RESPONSIBILITIES:
Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues/complaints which customers might have regarding company's products Maintaining knowledge of the company's facilities, websites, products, promotions, policies and procedures Representing the company in a professional, courteous and efficient manner Complete documentation to in-house standards and be compliant with all in house procedures.
Reporting to the Customer Service Team LeaderREQUIREMENTS:
Fluency in spoken and written English (minimum C1 level) Minimum 1 years experience working in a Call Centre or Customer Service department desirable but not essential.
Strong communications skills Excellent telephone and customer service skills Hit APPLY today or send your CV to *please note you must be eligible to work in Ireland full time (EU/Stamp 4)Skills:
"customer service" "english" "night shift" "administration" Benefits: Paid Holidays Laptop Permanent Health Insurance