What you can expect Workvivo, a digital experience platform under Zoom, is seeking Customer Success Managers to support its expansion.
The role involves partnering with customers to ensure exceptional employee experience and support growth ambitions of global organizations across various industries.
You will be the subject matter expert and tech point of contact on employee engagement and internal communications for SMB clients.
Through guidance on best practices on how to increase adoption as well as being the 'voice of the customer'.As part of Zoom, the platform prioritizes meaningful connections and modern collaboration to drive innovation in businesses, committed to improving employees' working lives across diverse industries and locations.
What we're looking for Communicate well verbally, and in one-to-one, group, and formal presentations. Communicate technical problems to non-technical people.As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About UsWe set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our CommitmentTo make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.
This form is solely for applicants who require an accommodation due to a qualifying medical disability.