-
Job Description
Growing international travel-tech company based in Dublin City Centre is looking for an enthusiastic and motivated Swedish speaking professional speaker to join their team of customer support wizards
Location Dublin 4 office, Hybrid model
Working Hours Monday to Friday, office hours
Job type Permanent, Full time
Salary Base of 33,000 plus 10 percent Annual Bonus
Responsibilities
- Providing consultative support and always going an extra mile to help the customer/client
- Working with B2B client to resolve the queries and technical issue
- Channels: Email, Phone, Chat Support
- Communication with other departments and product teams
- Maintaining customer satisfaction
- Demonstrating flexibility resilience and keeping always positive attitude
- Fluent Swedish and English skills both in writing and speaking (C2 level)
- Experience in customer facing role (Customer service or Technical Support or Sales or Admin)
- Critical thinking and problemsolving skills