Job Description
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful.
Your Role:
Within Group Technology, Business Service Integration & Management (BSIM) provides an extensive range of IT support services to the bank.
The guiding principles of BSIM are based around service quality, operational excellence, collaboration, cost effectiveness and customer satisfaction.
The Cyber Security Operations Analyst role holder will be responsible for: Operational support of the banks Cyber Security Infrastructure solutions.
Monitoring of Security systems for Issues and Alert Handling.
Supporting the deployment of new security solutions and enhancements.
Protecting the banks key customer channels and data from Cyberattacks Working with 3rd party Security Service Providers and Suppliers in delivering robust and dependable protection for the banks systems and data.
Ensuring that infrastructure is patched in line with policy.
The role involves close collaboration with other IT support teams, and Business Units in delivering secure and resilient services for the bank.
Your Responsibilities:
Work with a team of Technical Specialists to deliver key Security services.
Actively contribute to IT Security Enhancements/Projects Liaise and engage with key internal stakeholders to ensure alignment across business owners and Group Technology.
Work with Third Parties and ensure that they are being held to account as regards Service Delivery and contractual agreements.
Ensure that change is delivered in compliance with the relevant production standards and does not negatively impact service.
Ensure adherence to best practice infrastructure deployment, change release procedures and standards.
Requirements:
Minimum 5 years experience in supporting and delivering Cyber Security projects ideally (though not essential) in financial services industry.
Strong analytical and problem-solving skills Excellent written and verbal communication skills and proficiency in Word, Excel, Visio, Power Point.Proficiency in project management tools and software.
Experience in creating and presenting detailed project reports.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Senior Stakeholder Management, with strong communication and influencing skills Understand security related concepts and is able to communicate Cyber by Design process to internal stakeholders.
This is a Permanent role based in PTSB's Dublin or Cork locations (Hybrid option available within the Republic of Ireland).
Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application.
The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion.
We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.