Job Description
PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. Your Role: Within Group Technology, Business Service Integration & Management (BSIM) provides an extensive range of IT support services to the bank. The guiding principles of BSIM are based around service quality, operational excellence, collaboration, cost effectiveness and customer satisfaction. The**Cyber Security Operations Analyst**role holder will be responsible for: Operational support of the banks Cyber Security Infrastructure solutions. Security Incident Response. Monitoring of Security systems for Issues and Alert Handling. Supporting the deployment of new security solutions and enhancements. Protecting the banks key customer channels and data from Cyberattacks Working with 3rd party Security Service Providers and Suppliers in delivering robust and dependable protection for the banks systems and data. Ensuring that Risks are managed effectively. Ensuring that infrastructure is patched in line with policy. The role involves close collaboration with other IT support teams, and Business Units in delivering secure and resilient services for the bank. Your Responsibilities: Work with a team of Technical Specialists to deliver key Security services. Actively contribute to IT Security Enhancements/Projects Liaise and engage with key internal stakeholders to ensure alignment across business owners and Group Technology. Work with Third Parties and ensure that they are being held to account as regards Service Delivery and contractual agreements. Support the team's project portfolio. Ensure that change is delivered in compliance with the relevant production standards and does not negatively impact service. Ensure adherence to best practice infrastructure deployment, change release procedures and standards. Requirements: Minimum 3-5 Years Experience in IT Security/SOC Strong technical skills across the following Security products: (at least few) Vectra NDR Solutions Firewall/Intrusion Detection and Prevention/ DMZ support Internet/Email Gateway Host/Network Intrusion Prevention Anti-Virus/Endpoint Security DDoS SFTP Platforms. Citrix Loadbalancers Keycloak This is a Permanent role based in PTSB's Dublin or Cork locations (Hybrid option available within the Republic of Ireland). Is this you? Please apply online on our website or via the apply link of this role. Your application will be sent through to our Talent Acquisition team and they will be in touch regarding your application. We reserve the right to draw up a shortlist for interview. The Bank understands the importance of a consistent and relentless focus on championing diversity and inclusion. We aim to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies and abilities to work collaboratively to enhance the service we provide to all of our customers and the communities we serve.