Job Description
About the Role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.
We are looking for an experienced, curious, and self-motivated individual to join our team as a Principal Data Analyst. As a key member of our analytics team, you will be responsible for partnering with the business, building strong relationships, collaborating on opportunities, and providing subject matter expertise in reporting, analytics, and business intelligence solutions.
Key Responsibilities
- Assist in the development of reporting solutions to meet customer requirements and needs
- Work with customers and stakeholders to understand their analytics needs and deliverables, act as a consultant to propose business solutions, products, and services to drive change
- Act as a subject matter expert regarding data and analytics solutions
- Produce meaningful, actionable reporting and visualization solutions and reports
- Understand data requirements from customers and provide recommendations
- Define data models and research, interpret, and analyze diverse and complex data
- Produce analytical outputs, executive summaries, and analytics templates
- Develop, test, and QC data, reports, and dashboards
- Handle customer requests and proactively engage to prevent issues, capture new requirements, and propose new solutions and business insights
- Improve existing data processes and propose improvements and fixes to data, systems, and software
Requirements
- Degree-qualified in a relevant field (IT, computer sciences, software development, operations, data analytics, data science, engineering, economics, business) or equivalent experience
- Proven data and analytics experience, including reporting and business intelligence roles
- Extensive experience in assessing and describing data sources and evaluating data quality
- Proficient in analyzing diverse and complex data, performing exploratory data analysis, producing descriptive statistics, and assessing data quality
- Advanced data manipulation and data modeling skills and proficiency in at least SQL and Excel
- Very good knowledge of at least one data modeling, scripting, or statistical language such as R or Python
- Excellent data visualization skills and very good knowledge of Tableau software or Power BI (or similar)
- Very good understanding of IT systems, databases, and other related technologies
- Strong written and verbal communication skills, presentation skills
- High proficiency in technical writing and technical documentation
- Strong analytical and problem-solving skills
- Experience in creating new products and services, or deploying large-scale tech solutions
Preferred Qualifications
- Master's, M.B.A., or Ph.D. in a relevant field
- Business acumen, customer-facing mindset, and/or relevant experience
- Experience in pharmacy benefit management, pharmacy, healthcare consultancy, or related fields
- Experience working in a large multinational company or similar environment
- Ability to operate flexibly in a rapidly changing work environment
- Strong organizational skills
- Knowledge of project management methodologies, like PRINCE2
- Experience working in a customer success team, customer support operations, technical support, or customer service
About Optum
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.