Job Description
Are you ready to take on an exciting new challenge in the world of IT support and system administration? Our client are a motor industry leader in Ireland and they are seeking a talented Deskside Support Engineer / Junior Systems Administrator to join their dynamic IT Department. This is a fantastic opportunity to work with top-tier automotive brands while enjoying a competitive salary and a range of employee benefits. Our client, a motor industry leader in Ireland is looking to recruit a Deskside Support Engineer / Junior Systems Administrator to join their growing IT Department. This role is responsible for providing end-user support and assisting in the maintenance, configuration, and reliability of IT systems and solutions. The role requires a solution-oriented individual who can approach, troubleshoot, and resolve issues efficiently, ensuring minimal disruption to operations. Whats on offer: Competitive Salary Staff referral bonus scheme Staff purchase scheme PRSA Company pension contributions VHI Employee Assistance Program Bike to work scheme Career Development Opportunities Onsite parking Monday to Friday working hours Flu Vaccine Eye Test Excellent working environment Key Duties & Responsibilities: The Deskside Support Engineer / Junior Systems Administrator will play a pivotal role in delivering technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure. If you're a proactive problem-solver with a passion for enhancing technical capabilities, we want to hear from you. Key Duties & Responsibilities Technical Support: Provide efficient deskside support for hardware, software, and network-related issues, ensuring minimal disruption to business operations. Documentation and Training: Maintain accurate records of support requests, create/update technical documentation, and deliver training to enhance end-users' technical skills. Required Skills, Knowledge and Experience: Preferred Requirements: Minimum 2 years of IT support or systems administration experience. Proficiency in Windows operating systems and basic networking principles (TCP/IP, DNS, DHCP). Experience with Active Directory, Group Policy, and Office 365 administration. Familiarity with virtualization technologies (e.g., VMware, Hyper-V) a benefit CompTIA A+, CompTIA Network+, relevant Microsoft Certifications in MS 365, and ITIL Foundation are desirable. Soft Skills: Strong customer service orientation. Ability to prioritize and manage multiple tasks effectively. Keen attention to detail and a proactive approach to problem-solving. Good interpersonal skills, capable of communicating technical concepts to non-technical users. Work Environment: This is an on-site role in a well-paced, dynamic environment. This is a collaborative team with plenty of opportunity to work across a variety of IT projects. In addition, IT are well integrated with other departments, meaning a strong understanding of business operations across all functions can be understood to deliver the best service. If you meet the above criteria and are interested in being considered for this position, please submit a cover letter outlining your availability and salary expectation, together with a comprehensive Curriculum Vitae. Skills: Sysadmin Active Directory 365 Networking Virtualization Benefits: Pension contribution Referral Bonus Staff Purchase Scheme