Job Description
PFH Technology Group are seeking an experienced Deskside Engineer to work on site with our client. Contract Length: 3 Months Location: Gormanstown Co. Meath Duties and Responsibilities Supporting and troubleshooting on premise laptop environment including but not limited to workstation imaging and support of Microsoft Windows 10 desktop operating systems Supporting and troubleshooting modern networks including but not limited to TCP/IP, DNS, DHCP, switching, and wireless protocols. Supporting and troubleshooting on-premises networks (VLAN configurations a plus). Supporting and troubleshooting multi-site Active Directory environments. Supporting and troubleshooting backup solutions both onsite and remote. Implementing, supporting, and troubleshooting of printers and print servers. Proven customer facing field experience. Cultivate close working relationship with assigned clients point of contacts and user base. Excellent written and verbal communication skills. Responsible for incident closures and daily time entries using Oracle Service NOW ticketing system. Responsible for daily end-of-day email to client point of contact. Bachelors degree in IT, Engineering, or equivalent hands-on work experience. Work experience must include supporting local area network connected devices or any equivalent combination of education and experience. Apple computer hands-on experience a plus. Proficient with the most recent Microsoft Windows operating system. Proficient with the Microsoft Office 365 Suite of products Proficient with Microsoft Active Directory, DNS, DHCP, Print and File Permissions Proficient with Google Chromebook product Understanding of IP addressing and network troubleshooting PFH Technology, owned by Ricoh a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian Cloud Services and Custodian Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.