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Job Description
Job Summary: Despatch Coordinator role at Ace Express Freight involves managing end-to-end despatch process, ensuring timely and accurate delivery of products to customers.
Ace Express Freight is a global freight forwarding company with over 35 years of experience and a network of world-class partners. We are proud to have been awarded the Deloitte 'Ireland's Best Managed Company' accolade for 15 years in a row, a testament to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.
Key Responsibilities:
- Coordinate daily despatch operations, ensuring all orders are shipped on time and in full.
- Prepare and process shipping documentation, including invoices, packing lists, and labels.
- Liaise with production, warehouse, and customer service teams to ensure seamless communication and operations.
- Schedule and monitor shipments with carriers, negotiating rates where applicable.
- Maintain accurate records of all despatch activities, including tracking numbers, shipment dates, and delivery confirmations.
- Manage and resolve any issues related to delayed or damaged shipments.
- Monitor inventory levels and collaborate with the production team to prioritise despatch based on stock availability.
- Ensure compliance with all health, safety, and legal regulations related to despatch and shipping.
- Implement continuous improvement initiatives to streamline the despatch process and reduce costs.
Requirements:
- Proven experience in a despatch or logistics coordination role within a manufacturing environment.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficient in using shipping and inventory management software.
- Knowledge of transportation regulations and shipping documentation.
- Problem-solving skills and a proactive approach to handling challenges.
What We Offer:
- Permanent contract.
- Attractive salary and staff benefits.
- 22 days annual leave.
- Company pension.
- Excellent promotional opportunities.
- Positive working environment with a vibrant atmosphere.