Job Description
Full Job Description
- Contract: Permanent
- Hours: 38 [Full-time]
- Salary: €13 – €13.95 per hour – experience will determine salary
- Availability: [Monday – Sunday, Working 5 Days a Week]
This is a great opportunity to develop your retail career with a vibrant expanding brand. As a Supervisor, you are responsible for supporting the Store and Assistant Manager on the day-to-day operation of the store, including sales, team, stock management, visual merchandising, and overall working with your team to provide a friendly and engaging customer experience.
Your role as Supervisor:
1. Support the Management team in the day-to-day running of the store.
2. Drive sales through stock management and customer service; ensuring targets and KPI's are achieved weekly.
3. Motivate, lead, and empower the team to increase sales and provide great customer service.
4. Implement and maintain commercial and visual merchandising standards throughout the store using the business tools provided.
5. Maintain and strive to achieve the store KPI's.
6. Lead by example and provide excellent customer service, acting as a great role model for the team.
7. Carry out relevant admin work when required.
8. Maintain the store's standards and business expectations when the Store Manager and Assistant Manager are absent.
The ideal candidate:
1. Minimum of two years experience in the retail sector, ideally in a Supervisor or Key holder role.
2. A passion for retail and profitability.
3. Ability to implement a high level of Customer Service in your store.
4. Support the management team in evaluating the team's performance and provide regular feedback and support succession through their development and training.
5. Ability to motivate and lead the team to achieve business KPI's.
6. Excellent interpersonal and communication skills.
7. Flexible, reliable, and able to multitask and re-prioritise when required.
8. Ability to work in a fast-paced environment and adapt quickly to changes.
9. Ensure Health & Safety procedures and security are in accordance with business standards to secure all employee and customer safety.
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