Job Description
Lead a team of Product Owners and Product Analysts in a scaled agile environment, fostering role clarity, career growth, and continuous improvement.
As a Chapter Domain Lead, you will be responsible for managing a subset of the product management team, serving in Product Owner and Product Analyst roles working in common domains.
Key responsibilities include directly managing, mentoring, and developing individual contributor Product Owners and Product Analysts, conducting regular performance reviews, and providing ongoing coaching to direct reports.
Additionally, you will help team members create career development plans, identify training and development needs, and seek to provide them with experience and exposure to learning and growth opportunities.
Collaborate with chapter leadership to identify talent gaps and succession planning strategies, and develop, lead, and facilitate training sessions, workshops, and coaching sessions to enhance technical, leadership, and soft skills of chapter members.
Partner with cross-functional teams to promote a culture of collaboration, open communication, innovation, and continuous learning, and lead initiatives to improve and create consistency of practice with product management processes and key ceremonies, systems analysis, tools, and methodologies in the context of a scaled agile environment.
Qualifications include 6+ years in product management/ownership, with at least 2 years in a leadership or managerial role, and a BS degree in business administration, computer science, engineering, or a related field.
Experience in ongoing performance management, coaching, and employee development, as well as a strong understanding of agile principles, frameworks, and methodologies, such as SAFe, Scrum, or Kanban, is also required.
Exceptional communication, interpersonal, and coaching skills, with the ability to inspire and motivate individuals at all levels of the organization, are essential for this role.
Group insurance or benefits technology experience is a plus, and certifications such as SAFe Program Consultant (SPC), Certified Scrum Product Owner (CPSO), or Certified Product Manager (CPM) are also a plus.
At Sun Life, you can be your most brilliant self, and our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive.
We're a global company with a passion for people, and our purpose is to help Clients achieve lifetime financial security and live healthier lives.
As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant, and there's power in numbers.
With an optimistic eye on a brighter future, we drive to innovate, and be part of leading change, push boundaries and try new ways of working.
- Directly manage, mentor, and develop individual contributor Product Owners and Product Analysts.
- Conduct regular performance reviews and provide ongoing coaching to direct reports.
- Help team members create career development plans, identify training and development needs, and seek to provide them with experience and exposure to learning and growth opportunities.
- Collaborate with chapter leadership to identify talent gaps and succession planning strategies.
- Develop, lead, and facilitate training sessions, workshops, and coaching sessions to enhance technical, leadership, and soft skills of chapter members.
- Partner with cross-functional teams to promote a culture of collaboration, open communication, innovation, and continuous learning.
- Lead initiatives to improve and create consistency of practice with product management processes and key ceremonies, systems analysis, tools, and methodologies in the context of a scaled agile environment.