Job Description
Digital Product Management Chapter Domain Lead role involves leading a team of Product Owners and Product Analysts, fostering role clarity, career growth, and skill development, and working with cross-functional teams to drive organization change initiatives. The ideal candidate is a group product manager with experience in product ownership, leadership, and coaching, who is passionate about developing people to be their best.
Key Responsibilities:
Directly manage, mentor, and develop individual contributor Product Owners and Product Analysts to improve in their roles and advance in their craft and careers.
Conduct regular performance reviews and provide ongoing coaching to direct reports to ensure goals are understood and are being met.
Help team members to create career development plans, identify training and development needs, and seek to provide them with experience and exposure to learning and growth opportunities.
Create a culture of continuous feedback and accountability to foster employee engagement, retention, and overall team success.
Collaborate with cross-functional teams, including Agile Coaches, Agile Delivery, Experience Design and Engineering, to promote a culture of collaboration, open communication, innovation, and continuous learning.
Lead initiatives to improve and create consistency of practice with product management processes and key ceremonies, systems analysis, tools, and methodologies in the context of a scaled agile environment.
Qualifications:
6+ years in product management/ownership, with at least 2 years in a leadership or managerial role.
BS degree in business administration, computer science, engineering, or a related field.
Experienced in ongoing performance management, coaching, and employee development.
Strong understanding of agile principles, frameworks, and methodologies, such as SAFe, Scrum, or Kanban.
Exceptional communication, interpersonal, and coaching skills, with the ability to inspire and motivate individuals at all levels of the organization.
Demonstrated ability to collaborate with cross-functional teams and drive organization change initiatives in a fast-paced environment.
Certifications such as SAFe Program Consultant (SPC), Certified Scrum Product Owner (CPSO), or Certified Product Manager (CPM) are a plus.
Group insurance or benefits technology experience is a plus.
At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant. There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world. Shape the future: With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.