Job Description
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. About the Role: At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future. The Director of Business Process will be a key leader in the Data Enablement team nested in the Clinical Solutions Data Ops workstream. This role will lead the team that is focused on In Office Assessment client set-up, configuration, distribution, process control and monitoring, as well as issue management and issue resolution. The Director of Business Process will lead a portion of the team that drives global execution of scaled data processes required to deliver the risk adjustment and quality services. Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model. Primary Responsibilities of the Director Business Process: Provide senior leadership to an operations team around the execution of encounter operations processes Drive continuous improvement of existing processes as well as develop new processes to meet emerging business needs Work collaboratively across a broad spectrum of business partners to ensure flawless execution across the full E2E spectrum of encounter operations processes and objectives Build and maintain productive relationships with key business partners Develop team members to drive individual skill enrichment with a focus on the key success factors for encounter operations processes Required Qualifications of the Director of Business Process: Undergraduate degree from an accredited college/university Operations leadership experience including team management Exceptional technical skills related to data mining, data analytics, development of process metrics and scorecards Preferred Qualifications of the Director of Business Process: Relevant work experience in strategy, management consulting, product or general management in a health care related field Experience in risk adjustment data processing and CMS submission regulations Solid knowledge of healthcare related data including diagnosis and CPT structures Superior conceptual, analytical and financial modeling skills as well as critical thinking Solid history of quickly gaining credibility, partnering with business leaders and exhibiting executive presence Ability to champion continuous change, consult with versatility, exhibit personal leadership and model a customer orientation Ability to effectively drive results in a dynamic, matrixed environment with a high degree of organizational change, growth and ambiguity Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. #J-18808-Ljbffr