Job Description
**Director, HR Business Partner - EMEA** **Job Summary:** Lead strategic business partnership to EMEA regional executives and Global HR Business Partners, driving key talent strategies aligned to Service Now's People Pact. **Company Description:** Service Now is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better. **Job Description:** The Director, HR Business Partner - EMEA is a key member of Service Now's Product, Experience, and Technology HRBP team. This role will drive strategic business partnership to our EMEA regional executives and Global HR Business Partners, with a focus on delivering key talent strategies aligned to Service Now's People Pact. **Key Responsibilities:** * Understand the overall business direction and impact of people decisions to influence the right business choices to fulfill strategic objectives across multiple organizations, leaders, and countries. * Contribute to the development and delivery of the BU and regional business plans and contribute to the scoping of key business initiatives. * Contribute to business growth by applying a long-term vision and translating business and regional needs into a STEP EMEA People strategy and strategic people plan to support the achievement of regional and business goals. * Use and analyze data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions. * Partner with the STEP EMEA leaders and act as a trusted advisor providing strategic insight to the future direction of the region, senior level people topics and contribute to organization design and development initiatives that drive the organizational effectiveness of the region. * Act as the voice of the business in the HR function and partner with People Partners, COEs (centers of excellence), and Ops to ensure business needs are represented and that HR solutions are developed and deployed for key business needs. * Serve as regional contact for Sr Business Leaders within STEP EMEA and work collaboratively with the Global HRBP to ensure the effective fulfillment of business needs and seamless approach to meet people-related initiatives. * Act as key strategic HR lead, consultant, and coach to Senior business leaders to enable the development of their people leadership capabilities, maximize their impact on team engagement, and provide strategic insight on people related topics. * Partner with the People M&A team on the due diligence, people planning and/or integration of newly acquired companies into Service Now. **Qualifications:** * Experience working within a complex organization influencing across multiple countries and executives to create and execute against people strategies * Experience supporting a fast-paced technology or engineering function a plus * Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building * Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment across the complexity of various countries and cultures * Ability to use of data analytics and insights to influence decision making across the region and with senior leadership * Ability to manage multiple complex issues and prioritize projects concurrently * Ability to excel at all levels of the HR "stack" - strategic, operational, and tactical * Credibility and integrity in communications to ensure information flows both upward and downward * Confidence to challenge respectfully to influence business decisions