Director of Data Analytics Job Description

Direct the development and implementation of advanced reporting, analytic approaches, and tooling to improve the efficiency and effectiveness of the entire organisation.

About Optum

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives.

About the Role

The Director of Data Analytics will play a crucial role in the development and implementation of advanced reporting, analytic approaches, and tooling.

Main Responsibilities

• Lead data & analytic operations for the Chart targeting business processes
• Gather operational metrics, define & create operational dashboards to monitor the business processes end to end
• Own the operational readiness & implementation for changes to existing or new business processes
• Proactively monitor/validate of all upstream dependencies for the analytic, own the quality of the analytic results and the operational processes
• Analyze/understand complex data issues across multiple applications/teams, identify & document the root cause and steps to fix and/or prevent the issue from recurring
• Define/maintain standard operational procedures (SOPs) for all operational processes, accurately track variations based on client specific needs
• Make data driven decisions to bring operational efficiencies, improve the analytic as well as business processes

Requirements

• Extensive experience in data analysis with relational and non-relational databases
• Experience leading data and production operations in healthcare, including mentoring and leading other data analysts
• Experience working with Healthcare datasets, such as claims, membership and provider data
• Proven track record of driving business and data solutions in a complex data environment
• Experience in driving decisions on complex problems with SME's and stakeholders

Preferred Qualifications

• Knowledge of Risk Adjustment and CMS Data
• Experience as a Subject matter expertise in any sub domain of the healthcare industry
• Experience using any reporting tools
• Excellent written and communication skills

About United Health Group

Our mission is to help people live healthier lives and make the health system work better for everyone.