Job Description
The Opportunity:We are looking to recruit a Head of Operations to lead our Operations Team. The Operations Team sits at the centre of all our activities, coordinating all aspects of funds’ lifecycles, from set-up and launch, through to day to day transaction oversight and middle office activities, to overseeing our most critical service providers, and the management of important projects such as fund mergers and other fund changes. The Head of Operations is a key contributor to the overall goals of the company, leading by organising and coordinating the Operations Team to perform at a high level, delivering and exceeding stakeholders expectation, in a fast-paced and continuously changing environment. Responsibilities: Coordinating the day-to-day oversight of all trade lifecycle activities across trade execution, middle office, administration and custody service providers, ensuring that investment teams receive best in class middle- and back-office support for their funds. Project management and oversight of new product launches and important changes to existing products. Overseeing the day-to-day management of the Company’s outsourced functions, to both intragroup and third party service providers (Middle Office, Depositary, Administrator, Investment Managers/Advisors), understanding and ensuring compliance with regulatory requirements, internal policies and procedures, and the expectations of the Board of Directors. Oversight of initial and on-going due diligence on outsourced service providers, negotiating, reviewing and approval of SLAs/SLDs between company and its service providers. Development of oversight controls of quality of service from funds’ and firm’s service providers, reviewing their activity, and challenging and escalating where service does not meet expectations. Key Requirements: Relevant Asset Management/Investment Management or UCITS Management Company middle office/operations experience. Experience leading a team, ideally in a fast paced environment, with the ability to coach and develop a high performing team. Deep knowledge of investment operations across various types of financial products and financial markets required. Strong leadership and organisational skills, with the ability to find a good balance between meeting short term needs and delivery of structural solutions and improvements. #J-18808-Ljbffr