Job Description
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The Payments teams are the hidden heroes and heroines of Toast. As an integrated payment processor, Toast processes millions of dollars daily, and at the end of the day, makes sure that money moves accurately and timely to a restaurant’s bank account. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. As a Director of Product Management, you will partner to help craft the vision and lead a team responsible for current and long-term innovations in our portfolio of payment products. Our Funds Management product platform is part of our Payments platform and is responsible for ensuring accurate and timely deposit and reconciliation for Toast’s 120,000+ locations and for developing innovative payouts solutions that make our customer lives easier! As the leader on the Funds Management team, you will be responsible for a constantly evolving Money Movement and Reconciliation platform (>$130B in annual GPV) to meet Toast’s growing needs across the world. You will work closely with the rest of the Toast organization, as well as merchants, card brands, processors, and other R&D and payment teams. Help us scale to millions of users, and provide restaurants with financial services that make their lives easier! About this role (Responsibilities) Lead product strategy and execute product roadmap for a business critical money movement and reconciliation platform. Take ownership of key initiatives and execute while closely collaborating with cross functional teams across Toast. Anticipate the challenges and opportunities for money movement and reconciliation platform and proactively take steps to address them. Articulate the product vision and strategy, collaborate with key stakeholders to align on product strategy and own the Funds Management product roadmaps. Anticipate and resolve strategic issues that impair the product and technical team’s ability to deliver. Manage multiple projects and fulfill product requests while meeting tight deadlines. Responsible for managing, coaching, and developing world-class product managers. Establish success metrics and monitor the performance of your products to improve our products continuously and make data-driven decisions. Do you have the right ingredients? (Requirements) Experience managing payment products, with at least 5+ years in the payments industry. Track record building high performing product management teams, and developing exceptional talent. Proven track record of owning and executing payments strategy. Experience with reconciliation, money movement, and payout processes is key. Strong ability to partner with leaders and teams cross functionally. Strong in both setting a vision and strategic direction for a domain and ability to drive execution and be detail-oriented. Strong understanding of payment technology, card payment systems, money movement, and treasury management requirements. Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment. Solid communication, leadership, and interpersonal skills. Possesses strong decision-making and prioritization skills. Demonstrated ability to drive product strategy, roadmap, and go-to-market activities. Our Spread of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. *Bread puns encouraged but not required #LI-HYBRID We are Toasters Diversity, Equity, and Inclusion is Baked into our Recipe for Success. At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry. Bready to make a change? Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. #J-18808-Ljbffr