Job Description
Director, Product Management Learning Insights & Reporting We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place. To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals. Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients. Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementingand innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.What You Will AchieveThe Learning Solutions Creation Center is responsible for delivery of Pfizer’s Learning Technology Ecosystem which aims to empower learners to succeed today and seize tomorrow’s opportunities through an innovative and engaging learning experience which accelerates business outcomes for Pfizer. Three main focus areas for achieving this vision are the Learner Experience, Content Owner Experience and Learning Insights.The Product Manager Insights and Reporting, is responsible for the vision, strategy, and overall success of our insights and reporting products. This includes identifying and implementing a strategy for compliance reporting to meet qualification and audit requirements, as well as providing valuable insights to enhance the learner experience and support strategic business decision-making.The Product Manager plays a pivotal role in fostering innovation and guiding the strategic direction of the Learner Experience product. This individual is tasked with discerning the most impactful challenges to address, balancing a forward-thinking vision with immediate opportunities, customer needs, and sound business judgment, while also managing everyday product concerns. They are instrumental in shaping the vision and trajectory for the solution's entire lifecycle.By defining the value (the rationale behind our efforts), the scope (the specifics of what will be accomplished), and the roadmap (the timing of our actions), they ensure that the team delivers a significant solution, in close collaboration with other agile teams and product owners.This role is responsible forbuilding strong relationshipswith relevant stakeholders toensure that the productroadmap delivers set visionand metrics and are alignedwith theover allEnterprisestrategy. This role will manage a team of Product Owners responsible for distinct components of the Insights and Reporting product.How You Will Achieve ItEvolves the learning insights and reporting experienceto drive meaningful insights to drive business decisions.Establish product vision and objectives.Determine user needs and translate them into detailed requirements, write and clarifyuser stories, visualizations, and process flows.Maintain and prioritize the product roadmapand provide thought leadership in the learning solutions space.Influences senior management and is seen as a subject matter expert.Champion innovations and implement advanced new concepts that improve the work processes/products.Lead and organize monthly business stakeholder prioritization meetings, delivery alignment meetings, and quarterly business reviews of product performance.Coordinate and collaborate with CX design/external agency for user journeys, wireframes, and user experience strategy.Organize, prepare, and present easy to understand stories with valid proof points thatshowhow the team’s backlog prioritiestie back to business objectives.Lead team to deliver ongoing initiatives and releases for efficiency,and improved user/product experiences leveraging user centric design principles and data.Track metrics (e.g., Objectives & Key Results) and build reports to measure progress.Manage dependencies with other teams, working closely with all dependent delivery teams (web/app/dashboard).Apply compliance requirements within scope of responsibility,andensure PDLC documentation, system configuration and compliance activities are up to date as required.Manage and mentor team of Product Owners and work with cross-functional Agile teams to deliver against OKRs.Works with cross functional teams to solve complex problems that impact multiple divisions or business areas.Organize product demos and prioritize backlog with agile team.QualificationsMust-HaveBachelor's DegreeExtensive and demonstrable experience in the Information Technology spaceProven experience working and building relationships with senior business Executives and leadership teams developing and delivering strategy and operating plans with demonstrated competency in strategic thinking, leadership, and relationship management.Ability to understand large scale system implementations in different technology focus areas.Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences.Adaptable and demonstrates flexibility in the face of shifting targets, thrives in new situations.Strategic thinker understands the overall context, business implications and is able to think through a problem both conceptually and logically for better solutions.A curious and highly motivated self-starter who can work effectively across cross-functional teams and can independently drive progress with properplanning andmanagement.Deep experience with product managementExperience in pharmaceutical or healthcare industry a strongplus.Passion for creating user-centric digital and interactiveexperiences.Direct experience working in Agile/Lean Development methodology.Up to date and knowledgeable about the latest trends, innovations and best practices in the Learning Technology & analytics spaces.Experience successfully creating and executing against product visions, strategies, and roadmaps that achieve goals andoutcomes.Exceptional at working with and analysing user metrics and turning them into actionable insights, including the use of A/B testing and analyticsplatforms.Nice-to-HaveRelevant pharmaceutical industry experienceStrong multi-discipline experience, with a preference for experience in technology strategy and management, management consulting and engineeringExperience in a leadership role, with demonstrated success developing, implementing, and maintaining strategic initiatives at increasing levels of responsibility, including people management and membership in a leadership team.Proven experience with developing and implementing enterprise-wide learning and development technical solutions (SAP Success Factors, Degreed, etc.) from design to frameworks and tools to systems and processes.Experience leading teams and establishing a talent base with the skills required to complete current tasks and be prepared for changing business needs.Demonstrated ability to produce positive outcomes working in matrixed teams that span multiple functions.Certification in Agile and Scrum development practices is a plus.Experience in managing geographically distributed teams preferred.Strong communication skills with ability to align the organization oncomplex technical decisions.Work Location Assignment:Flexible Additional Information In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. Please note there is no relocation support available for this position How to apply Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you! Purpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. Why Patients Need YouTechnology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementingand innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.What You Will AchieveThe Learning Solutions Creation Center is responsible for delivery of Pfizer’s Learning Technology Ecosystem which aims to empower learners to succeed today and seize tomorrow’s opportunities through an innovative and engaging learning experience which accelerates business outcomes for Pfizer. Three main focus areas for achieving this vision are the Learner Experience, Content Owner Experience and Learning Insights.The Product Manager Insights and Reporting, is responsible for the vision, strategy, and overall success of our insights and reporting products. This includes identifying and implementing a strategy for compliance reporting to meet qualification and audit requirements, as well as providing valuable insights to enhance the learner experience and support strategic business decision-making.The Product Manager plays a pivotal role in fostering innovation and guiding the strategic direction of the Learner Experience product. This individual is tasked with discerning the most impactful challenges to address, balancing a forward-thinking vision with immediate opportunities, customer needs, and sound business judgment, while also managing everyday product concerns. They are instrumental in shaping the vision and trajectory for the solution's entire lifecycle.By defining the value (the rationale behind our efforts), the scope (the specifics of what will be accomplished), and the roadmap (the timing of our actions), they ensure that the team delivers a significant solution, in close collaboration with other agile teams and product owners.This role is responsible forbuilding strong relationshipswith relevant stakeholders toensure that the productroadmap delivers set visionand metrics and are alignedwith theover allEnterprisestrategy. This role will manage a team of Product Owners responsible for distinct components of the Insights and Reporting product.How You Will Achieve ItEvolves the learning insights and reporting experienceto drive meaningful insights to drive business decisions.Establish product vision and objectives.Determine user needs and translate them into detailed requirements, write and clarifyuser stories, visualizations, and process flows.Maintain and prioritize the product roadmapand provide thought leadership in the learning solutions space.Influences senior management and is seen as a subject matter expert.Champion innovations and implement advanced new concepts that improve the work processes/products.Lead and organize monthly business stakeholder prioritization meetings, delivery alignment meetings, and quarterly business reviews of product performance.Coordinate and collaborate with CX design/external agency for user journeys, wireframes, and user experience strategy.Organize, prepare, and present easy to understand stories with valid proof points thatshowhow the team’s backlog prioritiestie back to business objectives.Lead team to deliver ongoing initiatives and releases for efficiency,and improved user/product experiences leveraging user centric design principles and data.Track metrics (e.g., Objectives & Key Results) and build reports to measure progress.Manage dependencies with other teams, working closely with all dependent delivery teams (web/app/dashboard).Apply compliance requirements within scope of responsibility,andensure PDLC documentation, system configuration and compliance activities are up to date as required.Manage and mentor team of Product Owners and work with cross-functional Agile teams to deliver against OKRs.Works with cross functional teams to solve complex problems that impact multiple divisions or business areas.Organize product demos and prioritize backlog with agile team.QualificationsMust-HaveBachelor's DegreeExtensive and demonstrable experience in the Information Technology spaceProven experience working and building relationships with senior business Executives and leadership teams developing and delivering strategy and operating plans with demonstrated competency in strategic thinking, leadership, and relationship management.Ability to understand large scale system implementations in different technology focus areas.Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences.Adaptable and demonstrates flexibility in the face of shifting targets, thrives in new situations.Strategic thinker understands the overall context, business implications and is able to think through a problem both conceptually and logically for better solutions.Strong people management experienceA curious and highly motivated self-starter who can work effectively across cross-functional teams and can independently drive progress with properplanning andmanagement.Deep experience with product managementExperience in pharmaceutical or healthcare industry a strongplus.Passion for creating user-centric digital and interactiveexperiences.Direct experience working in Agile/Lean Development methodology.Up to date and knowledgeable about the latest trends, innovations and best practices in the Learning Technology & analytics spaces.Experience successfully creating and executing against product visions, strategies, and roadmaps that achieve goals andoutcomes.Exceptional at working with and analysing user metrics and turning them into actionable insights, including the use of A/B testing and analyticsplatforms.Nice-to-HaveMaster's degreeRelevant pharmaceutical industry experienceStrong multi-discipline experience, with a preference for experience in technology strategy and management, management consulting and engineeringExperience in a leadership role, with demonstrated success developing, implementing, and maintaining strategic initiatives at increasing levels of responsibility, including people management and membership in a leadership team.Proven experience with developing and implementing enterprise-wide learning and development technical solutions (SAP Success Factors, Degreed, etc.) from design to frameworks and tools to systems and processes.Experience leading teams and establishing a talent base with the skills required to complete current tasks and be prepared for changing business needs.Demonstrated ability to produce positive outcomes working in matrixed teams that span multiple functions.Certification in Agile and Scrum development practices is a plus.Experience in managing geographically distributed teams preferred.Strong communication skills with ability to align the organization oncomplex technical decisions.Work Location Assignment:Flexible Additional Information In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. Please note there is no relocation support available for this position How to apply Make a difference today, all suitable candidates should apply with CV below. We are looking forward to hearing from you! Purpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. Information & Business Tech#LI-PFE Breakthroughs that change patients’ livesResearch confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.Our ValuesTo fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting-edge smart technology that profoundly impacts the lives of our patients.With the transformative potential of digital solutions, we revolutionize how we discover, develop, and deliver medicines, enabling us to achieve breakthroughs faster and more efficiently.By streamlining and automating transactional processes, we create valuable time and resources, empowering our talented team to focus on meaningful work that truly makes a difference in healthcare and beyond.Benefits at PfizerPfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.Our Competitive Benefits Programs help our colleagues by:Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing . Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers , movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more. #J-18808-Ljbffr