Job Description
A fantastic opportunity to join the team atMount Wolseley Hotel, Spa & Golf Resortas Duty Manager. This role reports directly into the Food & Beverage Manager. If you thrive in dynamic environments and love creating unforgettable guest experiences, this role is for you. As a key player in the management team, you'll be at the forefront of daily operations, ensuring every aspect of the hotel runs like a well-oiled machine. You'll immerse yourself in the pulse of hospitality. No two shifts are alike, offering endless opportunities to showcase your skills and passion for excellence. Mount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure. Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service. Main Duties This is a hands-on role working as part of the overall team, reporting to the Food & Beverage Manager To give our guests excellent service across all outlets within the hotel Assisting with rostering and team management Ensuring SOPs are updated, and all team members are fully trained Handling complaints and prompt follow up Desired Qualifications & Experience Food and Beverage experience in a similar environment Demonstrate excellent people management skills with experience of managing large teams of staff Have a passion for food and service and the ability to innovate in this area Have strong organizational and time management skills with a high degree of flexibility Be commercially focused Have problem solving skills and be confident and assertive Perks and Benefits of working atMount Wolseley Hotel, Spa & Golf Resort Very competitive hourly wage PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Complimentary barista-style coffee Discounted room & dining rates in Windward properties for you as well as friends and family Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days About Windward Management ? Mount Wolseley Hotel, Spa & Golf Resortis managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join Us Today as aDuty Manager! Skills: Leadership People Management Complaints