Duty Manager Job In Cork

**Hotel Duty Manager** A dynamic and experienced professional is required to oversee the day-to-day operations of a hotel, ensuring exceptional customer service and efficient management of all departments.

**Key Responsibilities:** * Arrive at work on time, dressed in the correct uniform and adhering to company grooming standards. * Liaise with the previous shift manager and conduct a handover to the next shift manager. * Collaborate with the General Manager on the daily management of the hotel. * Provide guidance and support to various departments, including F&B, reception, and accommodation, using a proactive approach. * Communicate hotel services to guests, such as opening hours, internet access, and luggage assistance. * Carry out shifts within hotel departments as required. * Assume responsibility for assigned duties and ensure the smooth operation of all departments, maintaining high standards of customer care. * Monitor staffing levels in departments, ensuring adequate numbers in line with budgets and service standards. * Participate in weekly stock counts in designated departments. * Handle customer complaints in a professional and courteous manner. * Attend meetings and training sessions as necessary. * Adhere to company regulations regarding fire safety, health and hygiene, and security. * Ensure compliance with cash handling procedures. * Be flexible and willing to perform duties in other areas of the hotel as required. * Maintain HACCP and other systems in place during shifts. * Ensure adherence to company policies and procedures.