Duty Manager Job In Dublin

Job Description

We are seeking a highly motivated and experienced Duty Manager to lead our team in M3 Mulhuddart. The ideal candidate will be responsible for managing staff, delivering excellent customer service, and maintaining a welcoming atmosphere.

**Key Responsibilities:** • Manage and motivate staff throughout the site, delegating duties when needed • Implement company operating standards on a daily basis • Provide consistent management presence throughout the site and assist departments during busy periods • Ensure a high standard of service is delivered at all times • Promptly resolve customer complaints and report incidents in the handover diary • Oversee till reconciliation for all departments • Balance supervisor safe on a daily basis • Conduct regular site walks to identify issues • Report equipment malfunctions and other site issues • Ensure staff dress and appearance meet company policy • Monitor drive-offs and DNCs, and report according to store procedures • Ensure staff take required breaks • Be vigilant for potential theft of stock • Ensure staff adhere to regulations and legislation **Ideal Candidate:** • Assertive and authoritative, yet courteous and respectful • Experienced in people management and achieving sales targets • Excellent customer service and communication skills • Ability to work in a fast-paced environment and make quick decisions • Structured and able to plan ahead • Experienced in successfully managing teams and achieving KPIs **Employee Benefits:** • 60% staff discount • Perks subscription • Peer Awards Scheme • Employee Referral Scheme • Free on-site staff parking • Excellent career progression opportunities • Bike to Work Scheme