Job Description
Job Title Duty Manager Post Type Part Time Reports To Assistant Operations Manager Closing Date 12/10/2024 All applications to be emailed towith an appropriate cover letter. Position Summary UCD Campus Sport and Leisure Limited are seeking to recruit a suitably qualified Duty Manager. The Duty Manager will be a highly motivated person with industry experience in managing sport, leisure and event activities. The successful candidate will be tasked with the day to day management of the UCD Student Centre and the Student Learning Leisure and Sport complex which includes gym, pool and events areas. Early morning, late evening and weekend work required on a shift basis. Contract requirement up to 39 hours per week over a 7-day period. Primary Duties and Responsibilities Report to Assistant Operations Manager and carry out duties and tasks as directed Adhere to and implement company policies and procedures, such as but not limited to SOPs & EAPs To assume supervisory responsibility for all facilities operated by UCD Campus Sport and Leisure Ltd and ensure all staff and facilities are operating in line with best practice and within health and safety guidelines Work on a weekly rota as part of the duty management team shift patterns include early mornings, late evenings and weekends Day to day supervision of operational tasks in all buildings and facilities under the control of UCD Campus Sport and Leisure Ltd Liaise with all department heads to ensure successful delivery of all operational tasks within their areas Attend all staff training and liaise with managers to continually improve operational efficiencies To satisfy all customer requirements by ensuring that the service is constantly maintained at a consistently high standard Act as a point of contact for all queries / complaints Other duties may be required from time to time Selection Criteria Mandatory At least 2 years experience in the leisure, event or other relevant industry Supervisory experience in a leisure industry or event management role Ability and flexibility to work early mornings, late evening and weekend shifts on a rostered basis Proven experience dealing with varied customer demographics Previous experience of incident handling and report writing Proven ability to work as part of a team and to delegate Proven ability to multi task and prioritise work under pressure Excellent organisational, planning and communication skills Strong IT and AV skills Desirable A relevant 3rd Level Degree Child protection certificate Manual handling experience Pool plant operators certificate Occupational first aid qualification / First aid response Experience in a multi-faceted high volume environment (e.g. pool, gym, conference facilities) Further Information for Candidates Informal Enquiries Name: Monika Chorchos Title: Assistant Operations Manager About the Company UCD Campus Sport and Leisure Limited is a wholly owned subsidiary company of University College Dublin, National University of Ireland, Dublin. Trading as UCD Sport & Fitness, the company operates the UCD Student Centre(s) and UCD Sport and Fitness on the UCD Campus in Belfield. The Student Centre(s) are purpose built student facilities consisting of a 50 Metre Olympic Pool, Gymnasium, Meeting Rooms, Cinema, Debating Chamber, Theatre, Health Centre, Student Bar, Pharmacy, Large Event Hall, Cafes, Newsagent and numerous meeting rooms. The company is primarily focused on the student market whilst maintaining a strong commercial element.