Job Description
NYX HOTEL DUBLIN PORTOBELLO: THE PLACE TO BE - OPENING LATE 2023 NYX Hotels, part of the Leonardo Hotels (formerly Jurys Inn) brand, is arriving in Ireland! Our luxury lifestyle hotel is located right where its all happening; in Dublins city centre on the Grand Canal at Portobello Harbour. The newly-built hotel offers a stylish restaurant, chic bar, state of the art gym and 175 stunningly-curated bedrooms. Were all about giving laidback luxury: NYX is THE destination! Our NYX teams (we call them City Lovers) are a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. As a Duty Manager, youll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests expectations. Were looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality! As a Duty Manager, you will: Be yourself! Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality Have strong operational knowledge with the ability to work across departments as required Support other managers with interviews and recruitment- its a team effort Coach and train new starters- we want everyone to feel confident in their new role! Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly Collaborate with your local HR team to host engaging activities for the team Preferably have experience working in a branded hotel or restaurant Some of the perks you could enjoy include: Head of Department bonus scheme: based on our financial and your personal performances Enhanced pension plan Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of! Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Free hot meals whilst on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression Why come join us as a Duty Manager? We look after our colleagues just as well as we look after our guests. Once youre part of the team, youre part of the NYX team, youre part of the whole Leonardo Hotels community and its our role to keep you at the top of your game as a Head of Department (HOD)! Our HODs hold key team leadership roles, so we support your management skills with our People Programme and Passion 4 People Leonardo Culture workshops. To develop vital business and people skills we offer an 8-month Fast Forward Programme, or if the time is right our longer-term Accelerate Programme will prepare you for your first DGM or Operations Manager role! Accelerate develops your abilities and expertise at Leonardo Hotels, along with an Institute of Leadership and Management (ILM) certificate and membership of the Institute of Hospitality (IoH). With our support on tap, top-notch practical training and clear progression youll be on track for a brilliant future in Hospitality. Our Story Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years; theres never been a more exciting time to join us! Skills: Management Communication Time management Leadership Benefits: Competitive Salary + Excellent Benefits