Job Description
Duty Manager The Belvedere Hotel & Hotel 7 We have a fantastic vacancy for Duty Manager in the excellentBelvedere Hotel & Hotel 7. The Belvedere Hotel The Belvedere Hotel is a building steeped in local history. Amidst the picturesque Georgian terraces of Great Denmark Street, this newly renovated 3-star property is perfect for any city escape as one of the most central hotels Dublin has to offer. Only 5 minutes walk from OConnell Street and the Spire shopping, theatres, and all of Dublins tourist attractions are on your doorstep. Offering great value and comfortable accommodation, The Belvedere Hotel is ideal for couples or family breaks. Enjoy Georgian-style windows and luxury furnishings combined with modern elegance. Hotel 7 Hotel 7 is a Boutique Hotel located in the heart of Dublin, our hotel offers a unique blend of modern design and historic charm.Our Georgian terraced building has been lovingly restored to return it to its original glory.Our central location makes us the perfect choice for both business and leisure travellers looking to explore all that Dublin has to offer. One of the biggest advantages of staying at Hotel 7 Dublin is our proximity to OConnell Street, one of Dublins most famous and vibrant thoroughfares. Just a five-minute walk from our doorstep, OConnell Street is home to some of the citys most iconic landmarks and attractions. Objective of the Role Reporting to the Deputy General Manager, the Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager and Deputy General Manager, in their roles. Key Duties and Responsibilities Oversee the operations of the Hotel. Ensure quality and standards are met consistently. Anticipate guest needs, and proactively manage their expectations. Assist with the management of the hotels daily operations, ensuring delivery of exceptional guest service from each department. Ensure prompt resolution of customer issues. Have full knowledge of the hotel and all departments. Requirements: Have previous supervisory experience within the Hotel or Hospitality industry. Possess excellent customer service skills. Have a passion for their role within the Department. Have a mature and pleasant manner for dealing with customers and team members alike. Be capable of excellent upselling all areas of the Hotel, and other hotels in the group. Benefits: Progression Opportunities Training & Development Programmes Food and Beverage Discount in all Dalata Hotels (Ireland, UK & Germany) Group Wide Discounts on Hotel stays (Ireland, UK& Germany) Increased Annual Leave Entitlement for Each Year of Service Selection of Staff Meals on Duty Tax Saver Travel Scheme Employee Assistance Programme About our culture: Dalata Hotel Group Irelands largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK its more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millionsin the Irish and UK economy. We lead through our Dalata values of Our People, Our Fairness, Our Service and Our Individuality. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Skills: Communication skills Customer Service Team player Flexible Attention to Detail Punctual