Job Description
Job description: In this role, you will be joining a successful team that delivers online medical education programmes to healthcare professionals seeking to upskill and strategically progress their careers. As an Education Advisor, you will be an exceptional and ambitious sales professional, one who is organised and has a hunger to convert high-quality inbound leads using an expert and consultative approach. We require an individual with an innate sales capability, someone who can speak knowledgeably to family physicians, nurses, pharmacists and other healthcare professionals utilising restraint, nuance, insight and attentiveness. This is the perfect position for an individual who wants to grow their inside sales career within a rapidly expanding and dynamic work environment. We will train and provide you with the tools for success, including a comprehensive induction program and a positive sales environment in which the wealth of experience is freely shared across all team members. Required profile: Key responsibilities: Successfully manage a pipeline of high-level prospects, and accurately report all progress (sales pipeline, logged calls, progressive lead follow-ups) via our Zoho CRM Work effectively to consistently achieve 100% of KPI targets (close rate, product mix, average order value and agreed monthly metric reporting) Focus on 100% achievement of Activity Targets (calls & call time, % of customers qualified, touch point rates, progressive follow-ups based on an agreed method and schedule depending on lead status and category) Provide our high-level prospective students with expert, consultative knowledge to support them in their career critical decision-making process Ensure that all steps of the sales cycle, including prospecting, customer needs analysis, presenting, closing and overcoming objections are constantly managed Develop a keen understanding of each prospects profile, needs and values in order to provide personalised consultation and enrolment all throughout the sales and conversion process Understand and keep up-to-date with ever-changing market trends to always advise our prospective student with additional content and insight that is relevant to their industry, progression and future career interests. Communicate accurate sales forecasts and relevant progress information to management on a weekly, monthly and quarterly basis Key person specification: Undergraduate degree (or equivalent), preferably in a business/healthcare subject. Minimum two years sales experience, preferably in a consultative inside sales role. CRM experience (Zoho, Salesforce, Hubspot, etc) desired Experience in a fast-paced sales environment. Experience in education sales is preferred. Excellent phone manner. CRM native. Ability to manage a pipeline of high-level prospects and accurately report all progress. Ability to consistently achieve 100% of KPI targets (close rate, product mix, average order value and agreed monthly metric reporting). Self-motivated and a high-level sales performer who is industry proven, conversion focused and target driven Skills: Education Advisor Education Advisor