Job Description
**Senior Sales Engineer (German Speaker)** **Unlock customer potential with Gong's Revenue Intelligence platform** Boost win rates, increase average deal size, and drive revenue growth with Gong's cutting-edge technology. **About Gong** Gong unlocks reality to help people and companies reach their full potential. Our patented platform empowers companies to take advantage of their most valuable assets – customer interactions. We deliver insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. **About the Role** As a Senior Sales Engineer on our team, you'll play a key role in ensuring our prospects and customers have a high-quality experience. You'll be a strategic resource deployed to solve complex use cases when no one else can. **Responsibilities** • Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor • Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users • Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology • Assist prospects and customers with Business Assessments (POCs, Pilots) • Execute the build and delivery of solution-based demos/solution architecture diagrams for customers with highly complex use cases • Craft content to show customers how to leverage Gong for specific use cases • Solution complex business and technical requirements and explain them in simple terms • Assist with RFPs and questionnaires in the context of sales cycles • Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) to get deals across the line • Partner with and support Marketing on demand gen activities (webinars, conferences, events) • Contribute reusable assets to the Sales Engineering team and the company at large • Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback to influence our product roadmap and GTM strategies **Qualifications** • 4-6 years of customer-facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience • Passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering • Fluent German speaker • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems • Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON • Understanding of security and privacy pertaining to SaaS systems • Business understanding of GTM sales teams and processes • Excellent verbal and written communication skills • Strong interpersonal and teamwork skills • Passion for technology and problem-solving