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Job Description
Senior Sales Engineer (German Speaker) - Dublin
Gong is seeking a Senior Sales Engineer to join our team in Dublin. As a key member of our sales engineering team, you will work closely with sales and customer success to ensure our prospects and customers have a high-quality experience.
About the Role
- Work alongside sales and customer success as the ultimate product expert and account team technical advisor.
- Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users.
- Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology.
- Assist prospects and customers with business assessments (POCs, pilots) and execute the build and delivery of solution-based demos/solution architecture diagrams for customers with highly complex use cases.
- Craft content to show customers how to leverage Gong for specific use cases and solution complex business and technical requirements in simple terms.
- Assist with RFPs and questionnaires in the context of sales cycles and help eliminate bottlenecks by working cross-functionally with sales, customer success, support, product management, and engineering.
- Partner with and support marketing on demand gen activities (webinars, conferences, events) and contribute reusable assets to the sales engineering team and the company at large.
- Collaborate closely with product marketing, product management, and engineering to share voice of the customer feedback to influence our product roadmap and GTM strategies.
Requirements
- 4-6 years of customer-facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience.
- A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering.
- You must speak fluent German.
- Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
- Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON.
- Understanding of security and privacy pertaining to SaaS systems.
- Business understanding of GTM sales teams and processes.
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork skills.
- Passion for technology and problem-solving.