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Job Description
Executive Officer Panel
The Pensions Authority is seeking to establish an Executive Officer Panel to fill permanent or temporary EO posts that may arise during the life of the panel.
Job Summary
The Executive Officer reports to and supports the Higher Executive Officer/Assistant Principal in pursuit of the operating Unit's stated annual objectives and acts as a link between their area of responsibility and their manager.
Key Responsibilities
- Assist the Higher Executive Officer to plan, organise and monitor the work of the Unit.
- Support the Authority's engagement with external regulated entities.
- Conduct pro-active supervisory work including investigations, on and off-site inspections, engagement meetings, thematic reviews and desk based audits.
- Conduct detailed analysis of submissions received from regulated entities.
- Draft compliance findings reports.
- Provide Clerical Officers with on-the-job training and support to deliver on their objectives.
- Carry out detailed research on matters relevant to the work of the Authority and analysing results.
- Analyse and prepare responses to non-routine issues, queries, correspondence etc.
- Take ownership of assigned tasks and prioritising competing tasks in order to ensure that they are completed on time and to a high standard.
- Deal with members of the public, whether in person, on the phone or by email.
- Provide high quality customer service to both internal and external customers and consistently setting a good example to others within the team in relation to same.
- Share information, knowledge and experience with colleagues with the purpose of assisting the team/organisation to meet its objectives.
- Contribute to and carry out project work as/when required.
- Contribute to new and more effective ways of 'how work is done' and implementing changes to improve efficiency and effectiveness as directed.
- Keep up-to-date with the practices and procedures of the Authority and developing and maintaining the technical skills and knowledge required to perform effectively in the role.
- Present material (written and oral) in a clear, concise, comprehensive and convincing manner.
- Contribute to the development and implementation of management information systems.
- Comply with any duties that may be assigned from time to time by the Unit Head, Deputy Head or the Pensions Regulator.
Essential Skills and Experience
- The ability to work well with others and effectively manage staff.
- A proven track record of delivering results.
- Relevant supervisory management experience.
- Good project management skills.
- Good analytical skills and sound judgement.
- Excellent written and oral communication.
- Experience dealing with a variety of stakeholders including members of the public, whether in person, on the phone or by email.
- Strong IT skills including the creation and maintenance of spreadsheets.
- Flexibility and openness to change.
Desirable Skills and Experience
- Experience of working in the pensions, regulation, compliance or financial services industry.
- Relevant qualification, for example: IIPM: Diploma in Pensions Management and Policy, IIPM: Certificate in Pensions, Investments and Insurance, LCOI: Professional Diploma in Compliance, Professional Diploma in Financial Advice, Certificate in Retirement Planning Advice, QFA, Other qualifications relevant to pensions, regulation, compliance or financial services.