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Job Description
Assistant Facilities Manager sought for Dublin 1 area client to oversee client relationships and day-to-day operational delivery of large client campus.
Reporting to the Account Manager, you will oversee both client relationships and the day-to-day operational delivery of a large client campus. A strong focus on office services and hospitality is required.
Main Responsibilities:
- Prepare revenue forecasts based on current client commitments and develop/present client monthly and quarterly business reviews.
- Manage, motivate, and develop internal teams and direct reports to promote inclusive and cohesive team environment across different departments with the company.
- Actively communicate and coordinate with the client regarding operational needs.
- Provide regular status reports and manage task lists on assigned account progress for all project areas.
- Liaise with Resourcing and Recruitment teams to always ensure appropriate resourcing levels across the campus.
- Lead by example in ensuring Health and Safety procedures and practices are always maintained.
- Provide clear and strong direction and take appropriate action to resolve potential off-target performance.
Requirements:
- 2-3 years within a Facilities Management environment (Soft Services)
- Client services and Operations experience ideally with blue chip organisations
- Demonstrated strong background in the delivery of Hospitality, Cleaning and Catering services
- Excellent Customer Relationship Management (CRM) skills and a commitment to high quality delivery in a fast-paced environment
- Proven ability to develop and implement strategies and deliver on targets
- Ability to prioritise with proven innovation problem-solving and decision-making skills
- In-depth knowledge of at least one core competency within the facilities management industry and strong commercial and financial awareness