Job Description
Field Service Engineer role with a leading industrial compressor supplier, requiring a full clean driving license and authorization to work in Ireland.
CPL is partnering with a market-leading supplier, installer, and after-sales maintenance provider in the industrial compressor sector. With a vast portfolio of clients nationwide, the company is growing its Compressor Sales and Service business and seeking 2 Field Service Engineers for Cork and Dublin.
Key responsibilities include:
- Carrying out scheduled or unscheduled maintenance work on installations
- Providing a complete level of service to customers on-site, including commissioning, fault-finding, servicing, maintaining, repairing, calibrating, and validating equipment and applications
- Diagnosing and implementing reactive maintenance work on client installations and other user installations
- Ensuring customer satisfaction with the product and service provided
- Promoting the service operation with the goal of good performance
- Maximizing availability and uptime by effecting first-time fixes wherever possible
- Attending training courses and acquiring a good working knowledge of the company's equipment and applications
- Reviewing technical documentation and writing technical reports accurately
Additional requirements include:
- Demonstrating a good understanding and appreciation for delivering excellent customer service and ensuring work is completed in a professional and competent manner
- Taking ownership, accountability, and responsibility for the role and being the face of the company
- Building excellent relationships with customers and further developing the brand and growing the business
- Being a team player with a friendly and outgoing disposition
- Being punctual, motivated, and an organized self-starter who is enthusiastic and conscientious about completing work on time and to a high standard
- Demonstrating a positive approach to work and being able to work well unsupervised on their own initiative and as part of a team
- Having previous experience in an industrial electrical or mechanical position, with mechanical or electrical qualification
This is a field service role that requires the Field Service Engineer to work unsupervised on customer sites primarily in Cork, Dublin, and the surrounding areas. The company is a market-leading supplier, installer, and after-sales maintenance provider in the industrial compressor sector, with a vast portfolio of clients nationwide.