Job Description
Field Service Technician Medical Join one of Irelands leading wholesale and retail supplies of medical devices and consumable products. Responsibilities Install equipment in customers homes or places of business and train customers / their maintenance team to properly operate or service their new hardware. Work with our field sales representatives to thoroughly understand customer complaints and equipment issues before arriving on-site for maintenance. Work alongside our manufacturers to understand the equipment in question. Travel to job sites to troubleshoot issues, diagnose problems, and fix or replace equipment as needed. Provide regularly scheduled, ongoing equipment maintenance visits. Follow company procedures and safety policies. Develop the role in expanding the types of items being serviced through self-learning and development. Liaise with suppliers and manufacturers to gain expert training and advice. Travel to our suppliers and manufacturers. Work alongside the sales team to showcase products by demonstrating equipment functionality. Skills & Qualifications Ability to install equipment, diagnose problems, and make repairs. Strong time-management skills and an ability to stick to a tight schedule. Excellent problem-solving skills with a knack for troubleshooting technical issues. Ability to collaborate with others and work well on a team. Enthusiasm for providing excellent customer service. Excellent communication skills. Essential Background & Skills Valid drivers licence. Customer service background. Experience performing on-site maintenance. Availability to work irregular shifts from time to time. Salary & Benefits Excellent salary on offer 22 days annual leave entitlement € Health & Wellness subsidy Group Pension Death in Service Employee Assistance Programme € Holiday Bonus Voucher Access to Health Benefit Fund If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. Call the number above to discuss the vacancy in confidence. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: field service engineer field service technician field service Benefits: Pension Extended Annual Leave Death in Service Bonus payments