Job Description
Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland.
We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.
A new and exciting opportunity is available in the Cork area for a Field Service Engineer.
The Engineer will be based mainly around the greater Cork City area but travel further afield will be required from time to time.
We are looking for a 'Can Do' motivated individual who is keen to join our progressive & growing company.
We offer a highly competitive rewards package including: Competitive salary package Company vehicle Laptop Phone Training & Personal development Person Spec: At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems Excellent interpersonal skills, positive 'Can Do' attitude Electrical or electronic background Field service experience desirable English speaking Proficient in MS Office and/or other software programmes Familiarity with mobile tools & apps Full Clean Driving Licence Role: Servicing and Commissioning Fire Alarm protection equipment Key Responsibilities: Provide excellent customer service and customer support during field visits or when On Call Build positive relationships with customers and represent Allied Fire in a professional & trusted manner ensuring company vehicle, uniform and paperwork promote professionalism Manage all on site service, maintenance and test tasks as required to relevant standards Diagnose errors or technical problems and determine solutions Carry out preventative maintenance & make recommendations based on age of systems & equipment Produce timely and detailed service reports Cooperate with technical & field teams and share information across the company Understand and anticipate customer requirements and make appropriate recommendations/briefings Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements Follow all company's Standard Operating Procedures and safe working practices Advise and report on change requests for documented processes Salary: Competitive Salary
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