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Job Description
Job Summary: We seek a Food and Beverage Supervisor to join our team in the F&B operations, with a focus on customer care, organizational skills, and adaptability.
Key Responsibilities:
- Assist in smooth hotel operations with a focus on Food & Beverage and Rooms departments.
- Ensure customer care is delivered to guests.
- Assist department managers in drawing up weekly rosters.
- Hold daily team briefings for effective communication.
- Maintain high levels of hygiene throughout the department.
- Implement customer feedback systems and reflect results in services and training.
- Provide support in all hotel areas.
- Ensure hotel security through monitoring and preventative action.
- Lead and support meeting & events functions.
- Check closing procedures and ensure hotel areas are locked and secure.
Requirements:
- Minimum 2 years' experience in F&B Supervisory roles.
- Prior experience within a 5-star hotel.
- Organizational and planning skills.
- Creative and able to engage with team members and guests.
Benefits:
- Career Development and Training.
- Rewards for personal achievement in sport, education, and community activity.
- Length of Service Rewards.
- Upselling and Departmental Rewards.
- Discounted Spa treatments.
- Educational Assistance.
- On-site Gym.
- Bike to work scheme and other commuter plans.
- Meals during shifts.
- Free on-site tea/coffee.
- Free parking.
- Healthy Snacks.
- Staff Discounts.
- Opportunities for advancement and Career Development.
Company Culture: We value teamwork, mutual respect, responsibility, and professionalism, and offer an equal opportunities employer environment.