This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as Front Office Shift Manager.
Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.
What do we have to offer you: Competitive Salary Premium rates for Sunday work Career Progression Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of MInor Holes.
Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide Access to the e Learning platform Increased holiday entitlement for long service employees Meals whilst on duty in our employee restaurant Employee Recognition Awards Employee Assistance Program - mental health and wellbeing support Complimentary provision and laundry of uniforms Specific Duties To liaise with BOA to ensure tasks are done in a timely manner.
Management responsibilities To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
To deliver excellent care to our guests To carry out departmental audits to ensure LHQA is achieved by all team members.
To ensure that the Hotels Vision & Mission statement is communicated to the team To ensure that areas of responsibility are clean and well-maintained.
To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures To ensure departmental sales are achieved in line with the hotel budget To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.
Leadership Competencies Self-motivated and sets a positive example for employees by their attitude and performance Demonstrates high levels of energy, enthusiasm and professionalism Encourages the team towards Hotel and individual objectives and aims Shows concern for their team members and interacts with them in a positive manner Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM) Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations Communicates in a structured and effective manner with their team Builds and sustains effective relationships with employees and customers Motivates, inspires and empowers others to improve performance Fully knowledgeable and compliant with the Leading Hotels of the World LQA program.