-
Job Description
Front Office Supervisor Maternity Cover at The Gibson Hotel: Assist in ensuring the smooth and efficient running of the Front Office Department, ensuring guests' requests are met and revenue is maximised.
Reporting to the Front Office Manager, the Front Office Supervisor will assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
Key Responsibilities:
- Ensure all guests receive a warm, friendly and courteous welcome on arrival and during their stay from all department personnel.
- Assist in efficiently and effectively controlling front office departmental operations.
- Work with the management team to ensure strong morale amongst the team at all times.
Requirements:
- 6-12 months experience in a similar role.
- Excellent organisational skills and the ability to oversee & delegate work to others.
- A warm, friendly and approachable personality when dealing with fellow staff and guests.
- The ability to work on their own initiative, as well as being capable of working as part of a team.
About Dalata Hotel Group:
- We lead through our Dalata values of Our People, Our Fairness, Our Service and Our Individuality.
- We have a number of exciting positions on the horizon, with new hotels opening and creating many jobs and investing millions in the Irish and UK economy.
We are an Equal Opportunities Employer and offer a supportive and fair working environment for our employees.
We have a number of unique and recognised training programmes to aid your professional and personal development.