Job Description
HR Technology and Operations Director The Global HR Technology & Operations Director will drive the execution of our established global HR technology strategy (e.g., SAP SuccessFactors, LMS, Time and Attendance, Payroll, Survey Tools, etc.), ensuring alignment with key stakeholders across regions. This role will focus on addressing system gaps, implementing clear system roadmaps, and enhancing system efficiencies, analytics, and reporting capabilities. Additionally, the Director will lead a high-performing team, foster vendor partnerships, and optimise HR technology solutions to support core HR processes. The role will also oversee HR servicing functions, including HR Analytics and Compliance. The role reports to the Chief HR Officer. Responsibilities Lead and empower a team of HR Technology, Reporting & Compliance professionals, driving their success, while increasing the team's capabilities in the areas of HRIS Configuration, Talent Administration, Data Analytics, Compliance processes and other core operations functions. Oversee HRIS systems and workflows to ensure data accuracy, effective and compliant record-keeping, accurate and timely payroll and benefits processing, operational efficiency, and adherence to HR regulations and policies. Continuously evaluate the effectiveness of HRIS for ongoing improvement and optimisation. Leverage and implement best practices for global HR Applications such as but not limited to, SuccessFactors, Time & Attendance, Payroll. Ownership of preparing and submitting the Group HR budget, ensuring alignment with strategic goals & CHROs, and monitor monthly expenditures to ensure actual spend remains within budget, addressing any variances proactively. Reporting Insights & Analytics Partner with the HR team to monitor and continuously improve the established People Analytics strategy and roadmap Proactively consult with leaders to understand business and people challenges and turn them into strategic people analytics projects or programs. Creating and maintaining data, reporting, dashboards, etc. including identifying and closing data gaps and needs in order to provide insights to leadership. HR Services Provide leadership and direct line-management for the team members responsible for delivering HR Analytics and HR Compliance services. Education, Training, Skills Preferred - Bachelor's degree in Human Resources, Business Administration, Organisational Development, or a related field. 15+ years of progressive HR experience, with at least 5 years in a leadership role. Proven experience working with HR technologies (e.g., SAP SuccessFactors, SAP ECC, UKG, ADP) and data-driven HR strategies. Track record of implementing strategic HR technology and initiatives such as organizational development, diversity & inclusion programs, or change management projects. Track record of strategic HR technology and initiatives for global enterprises (SAP SuccessFactors , Payroll and Time and Attendance Applications) Experience in implementing of HR Technology (SAP Success Factors, Payroll, Time & Attendance Systems, Survey Tools) for global enterprises. Skills: HRIS Director HR Operations Director HR Technology & Operations Director