Job Description
C3 2021 Our vision, our mission and our work are all defined by one goal - ending extreme poverty, whatever it takes. We believe that no-one should have to live in fear that they won't have a home to sleep in or enough food to feed their children. For over 50 years, we have been working with the world's poorest people to transform their lives. Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our Head Office team and are currently looking for a Monitoring, Evaluation and Learning Adviser (Irish Aid) to be part of our Monitoring, Evaluation and Learning (MEL) team. The MEL team sits within the Strategy, Advocacy and Learning (SAL) department and works primarily to support Country Programmes. Central to the MEL team is their collaboration with technical advisors and programme teams across our core sector areas of Health, Nutrition, WASH, Education and Livelihoods as well as in our thematic approaches of Equality, Climate and Environment, Conflict Sensitivity, Disaster Risk Reduction and Protection. The MEL team plays a key role in shaping the global MEL strategy and approaches implemented across 26 countries. Concern offers in-house management and leadership courses and tailored organisation-wide learning opportunities both in-person and online. We are committed to providing our staff with the skills needed to excel in their jobs. All employees are required to undertake training in equality, diversity and inclusion; the Code of Conduct; and safeguarding, along with any other training required for the role. Our culture is values driven and friendly. A global engagement survey conducted in 2022, responded to by 3,577 of our staff, showed that 89% of our staff would happily recommend Concern as a great place to work and 94% are proud to tell people that they work for Concern. Our office is located in Dublin 2 and we are currently working a hybrid model (50% remote working) and offer flexi time. This role involves up to 30% travel to Concern's countries of operations. The job: You will primarily provide support on monitoring, evaluation and learning to Concern's Irish Aid funded programmes (under both the Long Term Development (LTD) Stream (17 countries), Chronic Humanitarian Crises (CHC) Stream (10 countries (1) ) and Global Citizenship Education) as well as supporting Concern's wider global monitoring and evaluation activities as part of the work of the Strategy, Advocacy and Learning (SAL) Directorate. You will report to the Senior Monitoring, Evaluation and Learning Adviser in SAL, while coordinating closely with the Irish Aid Programme Coordinator in the International Programmes Department and the Humanitarian Adviser in the Emergency Directorate. Job location: Dublin (candidates must be legally entitled to work in Ireland at the time of application). If you join us, this is what you will be doing: Supporting the monitoring of the Irish Aid funded Long Term Development, Chronic Humanitarian Crises and Global Citizenship Education programmes within the Ireland Civil Society Partnership (ICSP) in Concern. This includes: With the Senior MEL Advisor, undertaking regular coordination with the Irish Aid Programme Coordinator and International Programmes Directorate to ensure appropriate MEL support is provided to all countries implementing Irish Aid funded programmes. Overseeing the joint team work of MEL Advisors (following the country Focal Point allocations) when working with country teams to develop comprehensive M&E plans, conduct baselines and set targets within the ICSP. In coordination with other MEL advisers in SAL and Concern's Digital Data Gathering (DDG) team, support the development of data collection tools at all levels (activity, output, outcome) for all participating countries, ensuring standardisation where possible. Conducting annual reviews of M&E plans and indicator tracking In coordination with country teams, support the annual survey process in each country, ensuring standard processes are followed, that meet Irish Aid requirements, with regard to sampling, indicator collection, cohort monitoring, use of standard data collection tools, training of enumerators. Ensure that any agreed changes to Results Frameworks with Irish Aid are reflected in updated M&E plans, data collection tools and data collection strategies. Develop and manage annual country level M&E Support Plans for the LTD and CHC programmes, including identifying teams with higher support needs and coordinating M&E support missions with other SAL advisers. Conduct 3-4 country support visits to prioritized countries implementing the Irish Aid funded programmes (shared between LTD and CHC). Improving on the data management, visualisation and analysis of data. This includes: Undertaking further analysis of the data collected through the monitoring system, including identifying (and addressing) data quality issues. Providing support to countries on the use of data for documentation of learning, including supporting the reporting process to Irish Aid. Work with the SAL DDG team to develop programme dashboards for each country on the Concern data visualisation system (Zoho reports), updating these dashboards as required throughout the programme Develop global dashboards, to bring together key data from different countries on common themes for comparison and learning, identifying trends and issues that may need to be addressed, and subsequently raise support needs with SAL. Contribute to overall improvements to monitoring in Concern, developing guidance on key issues to be shared on Concern's Programme Quality Guide. Support the Reviews and Final Evaluations of the funded programmes. This includes: Taking the technical lead on the Thematic and/ or Annual Reviews, as well as Mid Term Reviews of the LTD and CHC programme streams, in coordination with the relevant programme coordinators. Taking the technical lead on the final evaluation of the ICSP Contributing to improving evaluations and learning in Other Tasks will include: Support the MEL team in the focal point allocation system (for countries implementing Irish Aid programmes). This includes regular monthly calls with countries to check in on challenges and progress. Based on the support needs identified, either provide the required support or refer to other MEL colleagues. Provide technical MEL support to the MEAL Coordinator of the The Horn of Africa (HoA) Child Wasting Initiative (CWI) programme funded by Irish Aid, implemented in Ethiopia, Somalia and Kenya. Liaise with SAL advisers to identify guidance in need of a review and updating relevant resources on the PQ Guide. Participating in and contributing to monthly MEL Cafés hosted by SAL on various monitoring, evaluation and learning issues. Sharing any new indicators, data collection tools, and lessons learned developed within the framework of this Programme for use globally by Concern. Supporting the Programme Knowledge and Learning Officer to maintain the Irish Aid programme page on Concern's knowledge hub. Participation in standing and ad hoc working groups related to key elements of the IA programming. Participation in external fora (ICSP ME Framework consultation meetings, Dchas Results Working Group, among others). Skills you will bring: In addition to having a post-graduate qualification in a relevant discipline, you will have the following essential skills: Three to five years working in developing countries or supporting developing country programmes in monitoring, evaluation and learning. Specific experience working on MEL in at least one of the following areas: Livelihoods, Disaster Risk Reduction, Resilience, Health, Nutrition, WASH or cash-based programmes. Practical experience of putting in place robust monitoring systems and conducting or managing High level of analytical capacity and use of data analysis tools for project/programme Experience of capacity building of both internal and partner staff in Planning, Monitoring and Evaluation processes and data collection (both quantitative and qualitative). Excellent communication and interpersonal skills and ability to operate as part of a team as well as working Excellent spoken and written English Desirable: Ability to work through French Previous experience with IForm Builder and/or use of JavaScript Previous experience with Zoho Report You will report to Senior Planning, Monitoring and Evaluation Adviser and work closely with the Irish Aid Programme Coordinator, SAL Technical Advisers, Desk Officers in the International Programmes Directorate and key overseas staff, as well as with the Alliance partners' staff. The salary is from €54,500 to €60,286 (Global Band 6) and this is a fixed term (two years) contract, with the possibility of extension. Candidates must be legally entitled to work in Ireland at the time of application. If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date. We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neuro-divergent - please let us know and we will do our best to accommodate you. Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here . These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern's core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking. Your Personal Data During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment. By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes. For additional information please consult our web site or contact the Human Resource Division in our Head Office. You have certain rights under data protection legislation. For more information on how to exercise those rights please visit Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.