Grocery Department Manager Job In Kildare

**Job Summary:** Department Manager required to lead Grocery Department in Kildare store, delivering exceptional customer care and operational standards to maximise sales and profitability. We are Ireland's largest retailer, operating 134 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. Our guiding principle is to deliver excellent quality products at competitive prices. **Key Responsibilities:** • Deliver the budgeted KPI plan for the department and any subsequent forecasts • Deliver the Dunnes Stores principles of operations and customer service • Lead the team to deliver the agreed business strategy • Ensure all relevant trading safely and legal policies are in place and adhered to • Maximise sales through analysing sales data, department trading patterns, and pre-empting customer needs and demands • Maintain stock accuracy and ensure the department has the right choice and levels of product to drive sales • Demonstrate excellent customer service and ensure the "Dunnes Stores Experience" customer service programme is delivered • Monitor and address any variations to the cost base of the department on a week-to-week basis • Be constantly on the lookout for innovative ideas inside and outside the business • Set and implement the department brand standards, ensuring they are achieved through regular monitoring within the agreed operating framework • Ensure the Department complies with the layouts and adjacencies • Train and coach the team to be passionate and knowledgeable about sales, product availability, stock control, merchandising & display standards, variation prevention, pricing, ticketing, inventory, hygiene, and customer service **Requirements:** • Good communication, coaching, and leadership skills • Customer-focused • Organisational and time management skills • Commercial mind-set and appropriate product knowledge • Problem-solving & decision-making • Merchandising skills • People management skills • IT skills • Department or team leader level experience in a fast-paced retail environment and customer-focused business is preferable but not essential